General Manager

AI summary

We are seeking a mature, experienced General Manager to oversee daily operations of Omni Event & Play Centre in Eastern Region, Ghana. The role requires 5+ years management experience in hospitality or event venues, with strong leadership and financial management skills.

• Oversee daily operations, event planning, and facility management
• Drive sales, business development, and revenue growth
• Manage budgets, financial forecasts, and cost control
• Lead and develop staff, ensure exceptional customer service
• Ensure compliance with health, safety, and licensing regulations

Description

Find a Job + + + + Search General Manager Omni Event And Play Center Management & Business Development 1 month ago Easy apply Rest of Ghana (Eastern Region) Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a mature, experienced, and highly responsible General Manager to oversee the daily operations of Omni Event & Play Centre. The ideal candidate should have proven leadership experience, strong people management skills, and the ability to manage a diverse entertainment and events facility. Min Qualification: Degree Experience Level: Mid level Experience Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Eastern Region, Ghana Job descriptions & requirements Key Responsibilities: Operations Management Oversee the daily operations of the event center. Ensure facilities are maintained, clean, safe, and event-ready. Develop and implement operational policies and procedures. Coordinate logistics for all events, including setup, execution, and breakdown. Monitor inventory and procurement of supplies and equipment. Event Planning & Execution Supervise event coordination from booking through completion. Ensure all client requirements and event specifications are met. Resolve operational issues promptly during events. Maintain high standards of event quality and customer satisfaction. Sales & Business Development Develop strategies to increase bookings and revenue Build relationships with corporate clients, event planners, community organizations, and vendors. Identify new business opportunities and market trends. Participate in contract negotiations and major client meetings. Financial Management Prepare and manage annual budgets and financial forecasts. Monitor revenues, expenses, and profitability. Approve expenditures and manage cost-control measures. Generate regular financial and operational reports for management. Staff Leadership Recruit, train, supervise, and evaluate employees. Develop staff schedules to ensure adequate event coverage. Foster a positive, customer-focused work environment. Conduct performance reviews and implement development plans. Customer Service Ensure exceptional guest and client experiences. Address customer complaints and service recovery issues. Maintain strong client relationships to encourage repeat business. Monitor customer feedback and implement improvements. Vendor & Stakeholder Management Establish and maintain relationships with suppliers and service providers Negotiate contracts and service agreements. Coordinate with security, catering, entertainment, and maintenance vendors. Compliance & Safety Ensure compliance with local health, safety, and licensing regulations. Develop and enforce emergency and risk management procedures. Conduct regular facility inspections and safety audits. Qualifications Bachelor's degree in Hospitality Management, Business Administration, Event Management, or related field (preferred). Minimum of 5 years of management experience in event venues, hospitality, hotels, conference centers, or related industries. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal abilities. Proven experience in budgeting and financial management. Strong organizational and problem-solving skills. Proficiency in Microsoft Office and event management software. Key Competencies Leadership and decision-making / Financial acumen Customer relationship management / Conflict resolution Strategic planning / Event operations expertise Sales and marketing orientation Time management and multitasking NB : Candidates should be professionally mature, capable of making sound decisions, handling staff supervision, managing customer relations, and ensuring the smooth operation of the playground, adventure park, event centre, swimming pool, and food service areas. Applicants with significant management experience in hospitality, recreation, events, entertainment, or facility management are strongly encouraged to apply. Location : Koforidua Salary : Attractive Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. 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