Admissions Counselor/ Tele-Sales Representative
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The Admissions Counselor converts leads into students by engaging applicants, guiding them through admissions, and securing enrollment fees. Full-time remote role requiring 1-2 years of telesales or customer service experience.
- Full-time remote role with flexible hours to support students across time zones
- Requires 1-2 years of telesales, call center, or customer service experience
- Bachelor's degree preferred but not mandatory
Description
Find a Job + + + + Search Admissions Counselor/ Tele-Sales Representative Astria Tech Sales 1 month ago Easy apply Ghana Full Time Education Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Admissions Counselor converts leads into students by engaging applicants, guiding them through admissions, and securing application and enrollment fees. The primary objective is to drive enrollments and revenue through proactive communication and relationship management. Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Ghana Job descriptions & requirements Core Responsibilities Prospective Student Engagement Conduct daily outreach to prospective students via phone, WhatsApp, and email to introduce programs and encourage applications. Provide clear and compelling information about academic offerings, financial requirements, and enrollment timelines. Respond promptly and professionally to all inquiries, maintaining a supportive and solution-oriented approach. Application Processing Assist applicants in completing required forms and submitting documentation. Review application submissions for completeness and flag any missing or unclear information. Evaluate initial eligibility criteria and communicate next steps to applicants. Counseling & Support Provide personalized support throughout the admissions journey, addressing individual concerns and guiding applicants step-by-step. Clarify academic program structures, enrollment fees, deadlines, and expectations. Fee & Deposit Collection Clearly explain payment procedures for enrollment fees and enrollment deposits. Follow up consistently to ensure timely payments. Coordinate with the Finance Team to verify payment completion and report any delays or payment-related issues. Follow-Up & Relationship Management Maintain regular, proactive communication with each assigned lead through structured follow-ups. Build trust and engagement by offering helpful, responsive, and transparent guidance. Use nurturing techniques to improve lead retention and conversion rates. Data Entry & Reporting Accurately record all student interactions, application status updates, and payment confirmations in the CRM system. Submit regular reports on lead progress, payment status, and successful enrollments to the Admissions Team Lead. Qualifications & Skills Education & Experience Bachelor’s degree in Business, Communications, Marketing, Education, or related field (preferred but not mandatory) Minimum 1–2 years of telesales, call center, or customer service experience (required) Previous experience in admissions or educational services is a plus Skills & Competencies Strong verbal communication skills with the ability to handle objections and build rapport over the phone Customer-first attitude with a supportive and solution-oriented approach Proficient in using CRM tools (e.g., Zoho, Salesforce) and communication platforms (WhatsApp, ManyChat) Ability to manage and prioritize multiple leads and follow-ups efficiently Highly organized, goal-driven, and attentive to detail Other Attributes Comfortable working in a remote and fast-paced environment Able to work flexible hours to support students across different time zones Strong ethical standards and respect for student data privacy Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .