Housekeeper/Waitress

AI summary

A full-time, entry-level position combining housekeeping and waitressing duties at a hospitality establishment in Central Region, Ghana. Responsibilities include cleaning guest rooms, serving food and beverages, and ensuring guest satisfaction. Requires at least 1 year of experience and a high school qualification.

• Full-time, 8 am to 5 pm schedule
• Entry-level position with 1 year experience required
• Applicants must be located in Central Region, Ghana
• English language required

Description

Find a Job + + + + Search Housekeeper/Waitress Barreo Nova Hospitality & Leisure 1 week ago Easy apply New Rest of Ghana (Central Region) Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Housekeeper/Waitress is responsible for ensuring a clean, hygienic, and well-organized environment while providing exceptional customer service to guests. Key duties include cleaning guest rooms and shared areas, managing laundry, restocking supplies, taking customer orders, serving food and beverages, and maintaining a safe, comfortable, and welcoming atmosphere. The role requires professionalism, efficiency, attention to detail, and strong attention to guest and staff needs. Min Qualification: High School (S.S.C.E) Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Central Region, Ghana Job descriptions & requirements Responsibilities Housekeeper Maintain cleanliness and hygiene by sweeping and mopping floors Dust, wipe, and sanitize furniture, fixtures, and all surfaces Clean and disinfect bathrooms, kitchens, guest rooms, and other assigned areas to established standards Empty waste bins and dispose of rubbish in accordance with approved procedures Make beds, change linens, and ensure rooms are neat, tidy, and guest-ready Clean windows, mirrors, and other glass surfaces to maintain a spotless appearance Wash, dry, iron, fold, and properly store linens, towels, and other laundry items Sort laundry according to fabric type, colour, and care instructions to prevent damage Maintain adequate stock levels of linens, toiletries, and housekeeping supplies, and report shortages promptly Replenish toiletries and room supplies as required Ensure housekeeping chemicals, tools, equipment are properly maintained and handled safely and storage areas are clean and organized Adhere to all health, safety, sanitation, and hygiene policies and procedures Report maintenance defects, damaged items, and potential safety hazards without delay Respond promptly, courteously, and professionally to requests from residents, guests, and supervisors Maintain confidentiality, professionalism, and a high standard of service in all interactions Waitress Welcome guests warmly and escort them to their tables when required Present menus and provide clear explanations of menu items, daily specials, and promotional offers and respond knowledgeably to guest enquiries regarding ingredients, preparation methods, dietary requirements, and allergens Handle guest requests, concerns, and complaints courteously and professionally to ensure customer satisfaction Accurately record food and drink orders and communicate them promptly to the kitchen Serve food and beverages efficiently while maintaining high standards of presentation and customer service Check on guests throughout their dining experience to ensure their needs are met and address any additional requests Clear, clean, and reset tables promptly to maintain a welcoming dining environment. Prepare and present bills accurately, and process payments using the point-of-sale (POS) system or other approved payment method Balance cash receipts and report any payment discrepancies in accordance with company procedures Maintain the cleanliness and organization of dining areas, service stations, and workspaces at all times Comply with all food safety, hygiene, sanitation, and health regulations, as well as company policies and procedures Work collaboratively with kitchen staff, supervisors, and fellow team members to ensure efficient service and smooth daily operations Assist with opening and closing duties Assist kitchen during peak service periods to ensure timely and exceptional food delivery Qualifications and Skills Previous housekeeping, food service or hospitality experience is an advantage. Knowledge of cleaning procedures and products. Attention to detail and high standards of cleanliness. Ability to work independently and as part of a team. Good physical stamina for standing and walking for extended periods and ability to perform repetitive tasks. Strong time-management skills. Great customer service skills Proactive problem-solving skills Excellent communication and interpersonal skills. Strong customer service orientation. Basic numeracy and cash-handling skills. Professional appearance and positive attitude. May involve carrying trays and lifting moderate weights Ability for flexible scheduling, including evenings, weekends, and public holidays. Living within 30 minutes of location or willing to move closer Location: Odumase Abrafo, Central Region Salary : Attractive Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? 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