General Manager

AI summary

A reputable restaurant in Accra seeks an experienced General Manager to lead daily operations, manage staff, control costs, and ensure customer satisfaction. Requires a degree, 5 years experience, and senior level. Full time, located in Accra & Tema Region.

• Full time position in Accra Ghana
• Senior level management role
• 5 years experience required
• Degree in hospitality or related field
• Oversee restaurant operations and staff

Description

Find a Job + + + + Search A General Manager A Reputable Restaurant Management & Business Development 4 days ago Easy apply New Accra & Tema Region Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary A reputable company is seeking an experienced, commercially aware and hands-on General Manager to lead the restaurant’s people, service, food-order fulfilment and day-to-day operations. The successful candidate will be accountable for service quality, sales performance, cost control, customer satisfaction, team discipline and consistent compliance with company standards. Min Qualification: Degree Experience Level: Senior level Experience Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Accra & Tema Region, Ghana Job descriptions & requirements Key Responsibilities: Lead daily restaurant operations, including food preparation, order processing, dispatch, customer service and shift coordination. Set clear performance expectations and supervise managers, kitchen staff, customer-service personnel, drivers and support teams assigned to the operation. Monitor sales, operating expenses, food cost, labour cost, stock usage, wastage, pricing, margins and daily sales reconciliation. Review operational and financial reports and take timely action to improve profitability, service speed and productivity. Ensure customer orders are processed accurately and delivered within agreed timelines; investigate service failures and implement corrective action. Coordinate effectively with Procurement, Stores, Finance, Human Resources, Logistics and other support functions. Oversee staff scheduling, attendance, punctuality, coaching, performance management and compliance with approved procedures. Maintain high standards of food safety, hygiene, cleanliness, workplace safety and asset protection. Manage inventory levels, requisitions, stock movement and wastage controls in collaboration with the Stores and Kitchen teams. Provide clear operational updates and recommendations to senior management and support approved business- improvement initiatives. Qualification and Experience : Bachelor’s degree, HND or equivalent professional qualification in Hospitality Management, Business Administration, Operations Management or a related field. At least five years of relevant experience in restaurant, hospitality, food-service, retail or high-volume operations, including a minimum of two years in a management role. Demonstrated competence in budgeting, cost control, inventory management, sales analysis and operational reporting. Strong people-management, decision-making, problem-solving and conflict-resolution skills. Proficiency in Microsoft Office and familiarity with point-of-sale, inventory or restaurant-management systems. High integrity, sound judgement, accountability and the ability to remain organised and decisive in a fast-paced environment. Core Competencies : Commercial awareness Leadership Operational discipline Customer focus Financial accountability Planning and organisation Problem solving Communication Working Conditions : The role requires a visible presence within the operation and flexibility to work extended hours during peak demand, special events or urgent operational situations. Additional Information: Work Schedule: Operational shifts; weekends and public holidays as required Location: Accra, Ghana Salary : Attractive Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .