Job Vacancy For Customer Service Rep Carl Poly Products Limited Accra
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Customer service role at Carl Poly Products Limited in Accra. Responsibilities include handling customer enquiries, resolving complaints, and managing a team. Requires HND or degree and at least two years experience. Apply via email.
- Must have strong phone contact handling skills and active listening.
- Opportunity to manage a team of junior customer service representatives.
- Closing date: 28 August 2026.
Description
JOB DESCRIPTION • Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer enquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support QUALIFICATION AND EXPERIENCE • Two or more years work experience • Strong phone contact handling skills and active listening • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • HND or degree Location: Accra How To Apply For The Job All C.V. ‘s should be sent via: cpolyproductslimited@gmail.com indicating the position as the subject of the e- mail. Closing Date: 28 August, 2026