Air Freight Operations Specialist
AI summary
DHL Global Forwarding seeks an Air Freight Operations Specialist in Ghana. The role involves managing import/export plans, documentation, customs compliance, and customer service. Requires 4 years experience, mid-level, full-time, English proficiency. Based in Accra & Tema Region.
- Mid-level role requiring 4 years experience
- Full-time position with standard working hours (8-5)
- Focus on import/export operations and customs regulations
- Based in Accra & Tema Region, Ghana
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Air Freight Operations Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Ghana and the role in Accra.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Air Freight Operations Specialist role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
D Air Freight Operations Specialist DHL Global Forwarding Management & Business Development 3 weeks ago New Accra & Tema Region Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS
Experience
Location: Ghana Job descriptions &
Level: Mid level
Length: 4 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
Manage projects / processes, working independently with limited supervision Problems faced are difficult and sometimes complex KeyTasks: Execute import/ export plans and processes to optimize service and performance Implement transactional operations related to import/ export in adherence to regulations and internal procedures Perform import/ export entries and other operational activities as per internal procedures and latest local customs regulations Compute duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations Examine invoices and shipping documents to enhance accordance with federal regulations Understand customer requirements, verify to ensure customer
4 years relevant industry
Requirements
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. DHL Global Forwarding has an opening Air Freight Operations Specialist in Ghana. Join us in connecting people and improving lives!
are met and take corrective actions in case of deviations Support customer service in the incident and exception management resolution Share guidelines to export, import and gateway to streamline transactional operations with business demands and achieve compliance with local business environment Participate in developing a high-performance service culture within the export, import and gateway departments Review adherence to established quality and performance standards, contribute to constant improvement and optimization of product means Interact with internal functions such as customer service, product, sales, etc. Study and resolve issues in day-to-day delivery, and implement practices and quality standards for import/ export focusing on increasing effectiveness and efficiency Stakeholders: Connect with and influence other specialist departments and 3rd parties e.g. external service providers May convince others to accept new concepts, practices, and approaches Build strong, trusting cross-functional relationships with DPDHL managers Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders Provide technical guidance to line managers and employees Management
Job Purpose
Develop and administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies In this Air Freight Operations Specialist position Subject matter expert who applies advanced knowledge of job area typically obtained through advanced
Education
and work
Bachelor’s Degree or equivalent experience/qualification We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary Why join DHL Global Forwarding? We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: The largest global network with more than :30,000 passionate employees The most efficient processes and fastest response times The best solutions and best customer service Our Vision: The Logistics Company for the World. Our Mission: Excellence. Simply Delivered. Our Purpose: Connecting People, improving lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. < Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job
Responsibilities
Individual contributor who may manage two or fewer employees May direct the work of other lower level professionals or manage processes and programs Coach and review the work of lower level professionals Now, here is what we need from you! Customs Declaration Import Export Bill Of Lading Certificate Of Origin