Analyst Commercial Performance & Business Intelligence (Data Mining)
AI summary
MTN Ghana is hiring an Analyst Commercial Performance & Business Intelligence (Data Mining) in Accra. The role involves collecting, analyzing, and modelling internal data to generate actionable insights that support decision-making and improve business performance. Candidates need a bachelor’s degree in a relevant field and 3 years of telecoms experience.
- Full-time role based in Accra under the Marketing Division
- Focus on data mining, BI modelling, and dashboard development
- Requires 3 years of relevant telecoms industry experience
- Uses Microsoft SQL tools, Power BI, and Fabric
AI job guide
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AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, factory, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Analyst Commercial Performance & Business Intelligence (Data Mining) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MTN Ghana and the role in Accra.
- Add concrete examples related to security, factory, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
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- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Analyst Commercial Performance & Business Intelligence (Data Mining) role in security, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MTN Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- M
- Analyst Commercial Performance & Business Intelligence (data Mining)
- MTN Ghana
- Today
- New
- Accra & Tema Region
- Full Time
- Confidential
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Experience
- Level:
- Entry level
- Length:
- No Experience/Less than 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Ghana
- Job descriptions &
- with us!
- Tasks
- Conceptualize, design, develop, and maintain data models that answer key business questions and generate actionable insights and initiatives.
- Keep current with emerging tools and platforms and test their practical application.
- Mine and extract customer data from EDW reporting channels, applying ETL (Extract, Transform, Load) processes to prepare it for analysis and reporting.
- Develop efficient automation methods and tools to manage EDW-related data.
- Provide geographic data mining based on customer needs, behaviour, and usage patterns.
- Implement business measurement rules at the database level.
- Conduct in-depth analysis aligned with the annual analytics plan.
- Develop internal BI models and manage third-party BI models for the business.
- Support ad hoc data requests from the Commercial Planning and Pricing team.
- Develop and maintain reporting portals and dashboards for the Commercial Planning and Pricing team and the wider Marketing Division.
- Manage and use Microsoft SQL data tools, including MSSQL Server, SSAS, SSRS, Visual Studio, Power BI, and Fabric.
- Proactively identify trends, anomalies, and data-driven opportunities within commercial datasets and communicate findings to the Commercial Planning and Pricing team.
- Implement and enforce appropriate data access controls and role-based permissions across reporting tools and databases, ensuring compliance with MTN data governance and information security policies.
- Build and maintain self-service analytics assets and train business users on dashboard usage to reduce ad hoc reporting dependency.
- 3 years relevant
- in telecoms industry in a Business Intelligence/Data Engineering/Data Mining/Data Analyst role
- Professional/Technical Competencies:
- Task scheduling and automation tools including SQL Server Agent, Windows Task Scheduler, and cloud-equivalent schedulers
- Data Modeling & Conceptualization
- Dimensional modelling, star and snowflake schema design, and enterprise data warehouse architecture principles
- Data Visualization (Power BI, canvas.js, Matplotlib, Plotly, Seaborn etc.)
- Data Structures & Web Technologies
- Windows Server Environment Management
- Database performance optimization including indexing strategies, query execution plan analysis, and partitioning techniques
- High SQL proficiency
- High proficiency in programming languages, platforms and tools
- Knowledge of Statistical modeling and multivariate analysis
- Knowledge of Data mining and predictive analytics
- Complex market research knowledge
- Knowledge of Forecasting techniques
- Reporting and performance analysis
- Project management
- Advanced statistical software skills (SPSS, SAS, etc)
- SQL Data Management
- Skills / physical competencies:
- Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
- Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
- Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops team members
- Personal Skills - Demonstrates trustworthiness, integrity, and strong ethical judgment
- Operating Skills - Ability to focus on priorities and plans, share knowledge effectively
- Organizational Positioning Skills - Good written and verbal communication, presentation skills, commitment to the organization
- Global thinker, Analytical thinking and Problem-solving abilities
- Skilled in Resource Management
- Must live the MTN Values of
- Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion.
- Must exhibit the MTN Vital Behaviors of
- Complete Candor, Complete Accountability, and Active Collaboration & Get it done.
- General working conditions
- Anywhere/Anytime work
- Ability to manage self and others
- Personal accountability
- How to Apply
- Applicants should indicate Ref number MTN-MKT-ADTRACK008-26 as the email subject and ensure that CVs are saved in their names.
- Applicants should send their Curriculum Vitae by 10th September 2026 to: MTNGhanaRecruitment@mtn.com.
- Values are the core of MTN's Culture, our five values called "Live Y’ello" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).
- Only shortlisted applicants will be contacted.
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Requirements
Location: Accra
- Division: Marketing
- Department: Commercial Planning & Pricing-Marketing
- Position: Analyst Commercial Performance & Business Intelligence (Data Mining) (Vacancy Ref No: MTN-MKT-ADTRACK008-26)
- Level: 2
- Reports to: Senior Analyst Commercial Performance & Business Intelligence
- Job
Summary
Responsible for collecting, analyzing, and modelling internal data to generate actionable insights that support informed decision-making and enhance MTN Ghana’s business performance.
Context :
Evolving Digital Telecommunication business and business models.
Multiregulated environment.
Increasing demand for digital experiences and data-driven decisions to keep up with customers.
A shift from share of market to share of life.
Evolving business models and partnership management.
Brand Reputation
Increasing traditional and non-traditional competitors complimented by growing price wars.
At MTN, we are a purpose and value-led organization and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to
Education
A bachelor’s degree in Computer Science/Actuarial Science/Information Systems/Statistics/Data Mining