Tel-Reactivation & Outbound Retention Executive
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Hiring an Outbound Retention & Reactivation Agent for a digital gaming company in Accra. Role involves outbound calls to reactivate inactive users, handle inquiries, update CRM, and meet performance targets. Requires 3 years telemarketing or customer service experience, Diploma, and English fluency. Full-time, salary GHS 4,200-4,800.
- Outbound calls to inactive and lost customers
- Fast-paced digital gaming environment
- Requires 3 years telemarketing or customer service experience
- Diploma minimum qualification
- Full-time, 8 AM to 5 PM
- Salary GHS 4,200 - 4,800 negotiable
- Experience in sports betting or casino industry is a plus
Description
Find a Job + + + + Search Tel-Reactivation & Outbound Retention Executive GLYNK Interactive Technology Ltd Sales 2 weeks ago Easy apply New Featured Ghana Full Time Entertainment, Events & Sport GHS 4,200 - 4,800 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are hiring an Outbound Retention & Reactivation Agent to contact potential, inactive and lost customers, introduce company products, encourage users to return, handle basic inquiries, update CRM records, and support daily, weekly and monthly performance targets in a fast-paced digital gaming environment. Min Qualification: Diploma Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Accra & Tema Region, Ghana Job descriptions & requirements Responsibilities: Conduct outbound calls to potential customers, introduce company products/services, and complete sales or appointment targets. Carry out user recall work: contact inactive/lost users via phone, understand their needs, solve problems, and guide them back to use products/services. Record and update user information accurately, and sort out call records and feedback. Answer user inquiries professionally, handle simple complaints and after-sales issues. Cooperate with the team to complete daily, weekly and monthly performance targets. Summarize user feedback and provide effective suggestions for product and service optimization. Requirements: High school diploma or above, 3 year or above relevant experience in telemarketing, customer service or user operation is preferred. Clear articulation, fluent in communication, patient and responsible, with strong learning ability. Outgoing personality, good listening and expression skills, strong sense of goal and pressure resistance. Basic computer operation skills, familiar with office software and CRM system is a plus. Strong sense of service, result-oriented, able to work under pressure. Having work experience in the sports betting or casino industry is a plus. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .