Bakery Operations Support Officer

• BB Bakery – Bakery Operations Support Officer
• Asofan
• Job Type:
• Full-time
• 1200 Ghana Cedi (Starting salary. To be reviewed, subject to performance)
• Reports to:
• CEO
• Accommodation:
• Accommodation provided at the bakery –
• living on site is a mandatory requirement of this role
• About the Role
• BB Bakery is looking for a reliable, organised and proactive
• Bakery Operations Support Officer
• to help support and monitor the day-to-day running of our bakery.
• This is a hands-on role for someone who is able to maintain a strong presence within the bakery, support the coordination of daily activities and make sure that agreed processes and controls are being followed.
• The role will also involve regularly going out on BB Bakery’s supply routes with suppliers. This will help the successful candidate build a strong knowledge of our customers, routes and external operations, while checking that appropriate controls are being followed.
• The successful candidate must be
• IT literate, responsible, observant and comfortable taking initiative
• .
• Key

Responsibilities

• Bakery Operations
• Support the CEO with the smooth day-to-day running of bakery operations.
• Maintain a regular presence at the bakery and help monitor activities across the site.
• Help coordinate staff activities and ensure daily tasks and agreed actions are completed.
• Monitor areas such as production, stock, supplies, deliveries and bread returns.
• Follow up instructions and agreed actions and provide updates to the CEO.
• Help monitor staff attendance and daily work arrangements.
• Identify operational problems, delays or concerns and raise these promptly.
• Help ensure important operational information is properly recorded and communicated.
• Support the introduction and improvement of simple systems, procedures and controls.
• Work closely with the Finance & Administration Officer and Customer Accounts & Sales Officer.
• Supply Routes & External Operations
• Regularly accompany suppliers on BB Bakery supply routes
• to build firsthand knowledge of our customer base, customer locations and supply arrangements.
• Develop a good understanding of how each route operates, including products supplied, deliveries, returns and any operational challenges.
• Get to know BB Bakery’s external customers and understand how they are supplied.
• Monitor activities on supply routes to help ensure agreed procedures and controls are being followed.
• Identify any concerns or discrepancies during route visits and ensure these are followed up.
• Help ensure that information from external routes is properly communicated back to the bakery.
• Support the monitoring and development of existing and new supply routes.
• Travel to other locations when required, particularly when establishing or reviewing routes.
• Provide the CEO with updates on route activity, concerns and opportunities for improvement.
• Staff Administration & SSNIT
• Support accurate maintenance of employee information and staff records.
• Support the administration and processing of
• SSNIT (Social Security and National Insurance Trust)

Requirements

• for employees.
• Help ensure relevant employee information required for SSNIT is accurate and kept up to date.
• Support the timely preparation and processing of SSNIT information and contributions, working with the CEO and Finance & Administration Officer as appropriate.
• Help maintain appropriate records of submissions and payments.
• Follow up any outstanding SSNIT administrative matters when required.
• Marketing & Business Growth
• Support marketing and promotional activities for BB Bakery.
• Help promote bakery products to existing and potential customers.
• Identify opportunities to increase awareness of BB Bakery and attract more customers.
• Gather feedback from customers and suppliers that could help improve products and services.
• Support new initiatives aimed at improving sales and growing the business.
• Administration & Reporting
• Maintain accurate operational records.
• Use Excel/Google Sheets, WhatsApp, email and other systems to record and communicate information.
• Provide regular updates and reports to the CEO.
• Work with the wider office team to ensure information is accurate and properly maintained.
• What We Are Looking For
• The successful candidate should be:
• Willing and able to live in the accommodation provided at the bakery – this is mandatory.
• Professional Qualification (Degree or similar)
• IT literate and confident using computers.
• Comfortable using Excel/Google Sheets, WhatsApp and email.
• Highly organised with good attention to detail.
• Proactive and able to use their own initiative.
• Good at following tasks through to completion.
• Observant and able to identify when something does not look right.
• Confident communicating with staff, suppliers and customers.
• Willing to regularly go out on supply routes.
• Willing and able to travel when required.
• Reliable, punctual, honest and accountable.
• Able to work independently as well as part of a team.
• Interested in helping BB Bakery improve and grow.
• Previous

Experience

• in
• operations, administration, food production, retail, hospitality or a similar environment
• would be an advantage.
• How to Apply
• Interested candidates should send their CV and contact details to
• [email protected]
• Don't Keep Share!
• WhatsApp
• Tweet
• Method of Application
• Interested candidates should send their CV and contact details to
• [email protected]
• Employers are looking for you. Upload your Résumé.
• Start Now!!
• Job Fraud Alert.
• Do not pay money to any Employer for interview or recruitment. Call +233(0)20 181 0730 to Report