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Client Support Specialist

Core Code io Ghana Full Time Posted 2026-08-31
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RegionGreater Accra RegionCityAccraContractFull TimePosted2026-08-31Close dateNot specifiedExperienceNot specifiedSourceJobberman Ghana
client supportcustomer serviceaccratemafull timeghanacrmaccount managementcall_centerinternshipclient supportcustomer service
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AI summary

Core Code io is hiring a Client Support Specialist in the Accra & Tema Region, Ghana. The role involves handling client inquiries across email, phone, and chat, resolving issues, and maintaining strong client relationships. Full-time position requiring previous client or customer support experience and strong communication skills.

  • Full-time role based in Accra & Tema Region, Ghana
  • Requires prior client support or customer service experience
  • Focus on communication, problem-solving, and CRM tools
  • Remote-friendly setup with reliable internet required

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • PreferredPractical evidence in call_center, internship, client supportThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in AccraThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Client Support Specialist evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Core Code io and the role in Accra.
  • Add concrete examples related to call_center, internship, client support, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • Jobberman Ghana
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Client Support Specialist role in call_center, internship?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Accra under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Core Code io before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Similar jobs to consider

Jobs in Greater Accra RegionJobs in AccraCall_Center jobs in GhanaMore jobs from Jobberman GhanaInternships in Ghana

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Original source description

  • C
  • Client Support Specialist Gh
  • Core Code io
  • Yesterday
  • New
  • Accra & Tema Region
  • Full Time
  • Confidential
  • Share link
  • Share on WhatsApp
  • Share on LinkedIn
  • Share on Facebook
  • Share on Twitter
  • Share via SMS
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Ghana
  • Job descriptions &

Requirements

  • We are seeking a proactive and client-focused
  • Client Support Specialist
  • to provide professional assistance, resolve client concerns, and ensure a positive
  • Previous

Experience

  • throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional relationships.
  • in client support, customer service, customer support, account management, or a similar role.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaborate effectively with internal teams.
  • Ability to manage multiple client requests while maintaining service quality.
  • Strong organizational and time-management skills.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, proactive, and client-oriented attitude.
  • English proficiency is required if the position involves supporting English-speaking clients.
  • By applying to this position, we’ll create your
  • Simera Professional Key (SPK)
  • — a unique key that helps you connect with employers, stand out, and secure the right match.
  • <
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Responsibilities

  • Respond to client inquiries through email, phone, chat, and other communication channels.
  • Provide accurate and timely information based on client needs and company procedures.
  • Assist clients with questions, requests, account-related issues, and service concerns.
  • Troubleshoot problems and provide effective solutions in a professional manner.
  • Follow up with clients to ensure their requests have been properly resolved.
  • Escalate complex or sensitive issues to the appropriate internal team.
  • Maintain accurate records of client interactions, requests, and resolutions.
  • Monitor open requests and ensure timely follow-up and resolution.
  • Identify recurring client concerns and communicate feedback to internal teams.
  • Collaborate with different departments to resolve client issues efficiently.
  • Maintain a professional, responsive, and client-focused approach in all interactions.
  • Follow company policies, procedures, and service standards.
  • Required Skills
  • Excellent verbal and written communication skills.
  • Strong client service and relationship-building skills.
  • Strong problem-solving and critical-thinking abilities.
  • Excellent active listening and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple requests and priorities.
  • Ability to remain calm and professional when handling challenging situations.
  • Comfortable using CRM systems, ticketing platforms, email, chat, and other digital tools.
  • Strong follow-up and time-management skills.
  • Ability to learn new systems and processes quickly.
Source and provenanceSource: Jobberman Ghana. Last checked: 2026-09-07.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.