Job in Ghana
Customer Service Advisor
RegionGreater AccraCityAccraContractFull timePosted2026-09-18Close date2026-10-14Experience1 yearSourceJobHub GhanaSalaryNegotiable
customer service advisorcustomer servicemicrocreditaccragreater accrafull timejuniorghanacall_centerinternshipfinancecustomer service
AI summary
Swift Cred Microcredit is hiring a Customer Service Advisor in Accra, Greater Accra. The role involves handling customer enquiries across phone, email, live chat and social media, resolving complaints, and building client relationships. Applications close on 14 Oct 2026.
- Full-time role based in Accra, Greater Accra
- Junior level, around 2 years of customer service experience preferred
- HND or Bachelor's degree required
- Applicants must be aged 23–28 and resident in Accra
- Salary is negotiable
- Apply by sending your CV to the listed email
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Advisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Swift Cred Microcredit and the role in Accra.
- Add concrete examples related to call_center, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-14.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-14
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Advisor role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Swift Cred Microcredit before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Negotiable
- Vacancies
- 1
- 14 Oct 2026
- Job Type
- Full-time
- Accra, Greater Accra
- Apply via Email
- Want to track your applications, save jobs, and get alerts?
- Create a free account
- See something inaccurate, expired, or suspicious?
- Sign in to report this job
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- JobHub Ghana Summary
- Customer Service Advisor is a Full-time opportunity at Swift Cred Microcredit. The role is listed for Accra, Greater Accra and sits under Customer Service. Review the role details, requirements, deadline, and application method carefully before submitting your application.
- Key Details to Review
- Swift Cred Microcredit
- Accra, Greater Accra
- Job type
- Full-time
- Category
- Customer Service
Experience
- level
- Junior (1-2 years)
- Negotiable
- Application deadline
- 14 Oct 2026
- Role Details
- About the Role
- Swift Cred Microcredit, a credit company operating in the Greater Accra Region, is looking for a customer-focused Customer Service Advisor to build client relationships, spot growth opportunities and work with other teams to help drive the business forward.
- Key
- An HND or Bachelor's degree.
- Proven
- of around 2 years working as a customer service officer is preferred.
- Applicants must be between 23 and 28 years of age and resident in Accra.
- Familiarity with the micro-credit environment is preferred.
- Solid math skills for keeping accurate records and supporting bookkeeping.
- Strong verbal and written communication skills for handling sensitive topics such as billing and payments.
- Good organisational skills for maintaining clear, accurate financial records and invoices.
- Close attention to detail and the ability to multitask across several accounts, invoices and payments at once.
- How to Apply
- Send your CV to
- [email protected]
- or call 0552-661212. The closing date is 14 October 2026.
- JobHub Ghana Application Notes
- Review this role against your
- before applying to Swift Cred Microcredit. A focused application usually performs better than a generic CV.
- Send your application to the listed email address with a clear subject line that includes the role title.
- Tailor your CV to the responsibilities, qualifications, and skills listed in the job description.
- Highlight achievements, tools, industries, or training that match the employer's requirements.
- Save the job if you want to return to it later or compare it with similar roles.
- Skills
- Customer Service
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- Job Overview
- Negotiable
- Vacancies
- 1
- 14 Oct 2026
- Job Type
- Full-time
- Accra, Greater Accra
- Apply via Email
- Want to track your applications, save jobs, and get alerts?
- Create a free account
- See something inaccurate, expired, or suspicious?
- Sign in to report this job
- About the Employer
- Swift Cred Microcredit
- Microfinance and Financial Services
- View Company Profile
- Early access
- Try our Android app before anyone else
- We're testing it on Google Play and need real users. Sign up and we'll email you an invite.
- Join the Beta
- Join the Android Beta
- Enter the Google account email you use on your Android phone. We'll add you to our Play Console tester list and email you an opt-in link.
- Apply via Email
Responsibilities
- Answer customer questions about products, services or company policies clearly and helpfully.
- Resolve complaints promptly to keep customers satisfied.
- Explain product and service features,
Benefits
- and other relevant details.
- Build rapport with customers to encourage repeat business and loyalty.
- Gather customer information to support analysis and service improvements.
- Handle enquiries across multiple channels, including phone, email, live chat and social media.
- Qualifications &
Source and provenanceSource: JobHub Ghana. Last checked: 2026-09-24.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.