Job in Ghana
Customer Service / Human Resource (HR)
RegionNot specifiedCityNot specifiedContractFull timePosted2026-08-16Close dateNot specifiedExperienceNot specifiedSourceJobHub GhanaSalarySalary negotiable
customer servicehuman resourcemicrofinancefull timerecruitmentonboardingghanahr administrationentry levelgraduatecall_centerinternship
AI summary
Universal Microfinance Ltd is hiring a full-time Customer Service / Human Resource (HR) professional in Ghana. The role involves handling customer enquiries and complaints, managing accounts, and coordinating HR activities such as recruitment, onboarding, employee records, attendance, and leave administration. Salary is negotiable and applications are sent via email.
- Combined customer service and HR role in a microfinance institution
- Full-time position with negotiable salary
- Requires Bachelor's degree or HND in HR, Business Administration, or related field
- Apply by sending CV to the provided email address
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Salary negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service / Human Resource (HR) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Universal Microfinance Ltd and the role in Not specified.
- Add concrete examples related to call_center, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service / Human Resource (HR) role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Universal Microfinance Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Salary negotiable
- Vacancies
- 1
- Open
- Job Type
- Full-time
- Ghana
- Apply via Email
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- Create a free account
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- Job Description
- Deliver excellent customer service by responding to enquiries, resolving complaints, and managing customer accounts.
- Coordinate HR activities, including recruitment, onboarding, employee records, attendance, and leave administration.
- Ensure compliance with company policies while maintaining accurate customer and staff records.
- Qualifications & Skills
- Bachelor’s degree or HND in Human Resource Management, Business Administration, Public Administration, Psychology, or a related field.
- Excellent interpersonal, communication, and problem-solving skills.
- How to Apply
- Send CV to
- [email protected]
- Skills
- Communication
- Customer Relationship Management
- Human Resource Management
- Recruitment
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- Job Overview
- Salary negotiable
- Vacancies
- 1
- Open
- Job Type
- Full-time
- Ghana
- Apply via Email
- Want to track your applications, save jobs, and get alerts?
- Create a free account
- About the Employer
- Universal Microfinance Ltd
- View Company Profile
- Apply via Email
Source and provenanceSource: JobHub Ghana. Last checked: 2026-09-17.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.