Customer Service Manager & Communications Relation
AI summary
This role manages communication between the company and stakeholders, focusing on marketing, research, and international relations. Requires a degree and 3 years experience. Full-time position in Accra/Tema region.
- Easy apply
- Foreign candidates encouraged
- Applicants must be within specific Accra axis
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Attractive. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Manager & Communications Relation evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Ghana and the role in Accra.
- Add concrete examples related to call_center, internship, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Manager & Communications Relation role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Find a Job + + + + Search Customer Service Manager & Communications Relation The Business Executive Customer Service & Support 2 months ago Easy apply Accra & Tema Region Full Time Entertainment, Events & Sport Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Customer Service & Communications Manager (with focus on Marketing, Research, and International Relations) manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility. Min Qualification: Degree
Experience
Location: Ghana Job descriptions &
Location: Applicants should be within the axis of Achimota, Taifa, Lapaz, Dome, Pokuasi, Barrier. Circle
Salary: Attractive Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .
Level: Mid level
Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
in event coordination or stakeholder relations is an asset. Familiarity with social media management and digital marketing tools. Ability to work independently and manage multiple priorities. Diplomatic and culturally sensitive communication style. NB : Foreign Candidates encouraged to Apply
Requirements
- Key
- Bachelor’s degree in Communication, Marketing, Public Relations, International Relations, or related field. Excellent writing, editing, and presentation skills. Strong research and analytical skills.
Responsibilities
Customer Service Handle inquiries from participants, partners, and the public. Manage digital communication (emails, calls, and social media). Build and maintain relationships with award nominees and honorees. Marketing & Good Communication Skills Develop and execute marketing campaigns for award programs. Create compelling written and visual content for online platforms. Support branding, media partnerships, and press releases. Manage website updates, newsletters, and event promotions. Research (National & International) Conduct background research on potential honorees, organizations, and industry trends. Support international collaboration, bilateral partnerships, and chamber/association building. Draft communication materials, speeches, and official correspondences. Association & Chamber Building Support the creation and coordination of professional networks, associations, or chambers linked to the award initiative. Engage with embassies, trade bodies, and corporate institutions. Develop partnership proposals and maintain stakeholder databases.