Customer Service Personnel
AI summary
Customer Service Personnel needed in Accra & Tema Region to handle inbound WhatsApp, call, and DM inquiries, follow a sales framework, and coordinate bookings. Requires excellent English, phone etiquette, and sales instinct. Full-time position with attractive salary.
- Respond to inbound WhatsApp, call, and DM inquiries promptly
- Use Qualify→Frame Value→Then Price framework to convert prospects
- Coordinate booking confirmations and follow-ups with Field Dispatch
- Maintain up-to-date knowledge of services, pricing, and promotions
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Attractive. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Personnel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Ghana and the role in Accra.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Personnel role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Customer Service Personnel Jobberman Third Party Customer Service & Support 3 weeks ago Easy apply New Accra & Tema Region Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Customer Service Personnel are responsible for providing exceptional service and support to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. They serve as the first point of contact for customers, offering accurate information about products and services, processing orders and transactions, and handling customer concerns promptly and professionally. Min Qualification: Degree
Experience
Location: Accra & Tema Region, Ghana Job descriptions &
- Level: Entry level
- Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
Requirements
Key
Responsibilities
Respond promptly and professionally to all inbound WhatsApp, call, and DM inquiries Follow the Qualify → Frame Value → Then Price framework to guide prospects toward booking, rather than leading with price Accurately capture client details and log every inquiry/booking in the tracking system (Jira/Google Sheets) Coordinate booking confirmations with the Field Dispatch Lead Follow up on quotes sent, unconverted leads, and post-service check-ins Handle complaints or service adjustments calmly, escalating when needed Maintain up-to-date knowledge of services, pricing, and promotions Support data hygiene — clean, complete, duplicate-free records Uphold confidentiality given the premium, high-trust clientele [20:10, 02/07/2026] Christiana Adjei: Required Skills and Qualities: Excellent written and spoken English Strong phone/WhatsApp etiquette, high-volume conversation management Sales instinct — rapport, value framing, closing without being pushy Organized, detail-oriented, reliable with follow-up Calm and solutions-focused under pressure Comfortable with WhatsApp Business, Google Sheets (Jira training provided) bachelor’s degree prior customer service/sales/hospitality
Preferred Qualifications
Location: Accra
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