Director Operations
AI summary
Oversee all operations functions including vendor management, staff performance, cost control, and compliance. Requires 7-10 years maritime experience and a degree in a related field. Full-time executive role in Ghana with negotiable salary.
- Minimum 7-10 years in maritime/shipping industry required.
- Manage port operations, equipment, transport, and vendor contracts.
- Fluency in English required; additional languages a plus.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Salary negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Director Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Hapag-Lloyd and the role in Not specified.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Director Operations role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Hapag-Lloyd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Director Operations Hapag-Lloyd Verified Employer · Ghana Full-time Executive / Management Posted 1 month ago Share Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type Full-time Location Ghana Apply on Company Site Want to track your applications, save jobs, and get alerts? Create a free account Want faster job alerts? Join our Telegram channel for fresh Ghana jobs, urgent openings, and National Service updates the moment they land. Join Telegram Job Description To oversee all aspects of Operations function, while maintaining a high level of service to customers, measuring and monitoring vendor and staff performance and controlling overall operational costs. Proactively manages vendors and their performance. Maintains relationship with local authorities, customs officials, etc. Consciously establishes a culture that encourages customer focus, individual development, efficiency, collaboration, and creates an environment for process improvements. Upholds and ensures that all Hapag-Lloyd policies and procedures are followed and maintained. Implementation and management of Hapag-Lloyd organizational structure and process, as it pertains to Terminal and Port Operations, Equipment, Transport Dispatch and Maintenance & Repair functions. Chair staff meetings to review and guide the progress of cost saving initiatives and operational priorities. Negotiate purchasing services, vendor contracts, and evaluations per Hapag-Lloyd policies. Equipment control management of all company owned and leased equipment, including maintenance and repair. Resolution of high-level concerns. Monitor performance-benchmarking figures to recognize and appraise personnel and to guide them for improved performance when necessary. Represent Area within committees, pursuing efficiencies, cost savings through the sharing of resources and services. Maintain working knowledge of all governmental rules and regulations. Participate in various Hapag-Lloyd working groups, business processes and any areas as requested by senior management. Assist local management in selection/hiring of staff. Maintain communication with local managers, providing, and disseminating updated information regarding Hapag-Lloyd policies and procedures. Work closely with other Area Directors on process improvement and communication flow. Coach and develop individual department managers and staff. Have regular performance reviews in line with the company’s policy and management requirements. Ensure the workload is balanced amongst the various disciplines within each department. Drives changes in the department that enable the fulfillment of Hapag-Lloyd’s quality promises and delivery of superior value to our customers that in turn translates into high levels of customer satisfaction and high NPS results. Ensures the timely development of the yearly Budget for the Department, closely supervising that all figures match and ideally exceed the expectations. A minimum of 7-10 years in the maritime or shipping industry, with significant
Experience
in operations management. A degree in Maritime Studies, Business Administration, Supply Chain Management, or a related field is typically required. Capability to fluently speak, read and write in English - any other additional languages are a plus. Microsoft Office Package & Internal System. Project Management knowledge. Logistics. Inland transportation (road & rail). Port Operations. Cost Management and Cargo claims. Willingness to travel frequently. Strong knowledge of West African markets and business environments is essential. Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day. Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains. When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives. We believe that every exploration is a chance to grow, and every port is a place to belong. Your Journey, Our Horizon Similar Jobs View all → WARO - Regional Business Process Executive (BPE) Pacific International Lines (PIL) Verified Employer Full-time Ghana Salary negotiable Posted 3 weeks ago Administration and Travel Coordinator World Vision Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 1 month ago Head of SCM Telecel Ghana Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 1 month ago WAREHOUSE OFFICER Infant Prodigy Ltd Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 3 weeks ago Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type Full-time Location Ghana Apply on Company Site Want to track your applications, save jobs, and get alerts? Create a free account About the Employer Hapag-Lloyd Verified Employer Shipping & Logistics · 11-50 employees Hapag-Lloyd Ghana Ltd is the Ghana-based office of Hapag-Lloyd, a major German container shipping and logistics company. Headquartered in Tema, it serves as the hub for Hapag-Lloyd's West African operations, coordinating export and import shipping, documentation, customer service and sales for Ghana and neighboring countries. It offers job seekers roles in shipping logistics, customer service, sales and finance within a large international liner shipping network. View Company Profile Apply on Company Site