External Communications Manager
AI summary
Telecel Ghana is hiring an External Communications Manager to lead corporate brand reputation, media relations, and stakeholder engagement. The role involves developing integrated communication plans, supporting senior leadership with messaging, and driving thought leadership and sustainability visibility across Ghana.
- Strategic communications partner to senior management and business functions
- Lead media relations, crisis response, and stakeholder engagement across Ghana
- Manage external agencies, budgets, and multi-channel content delivery
- Bachelor's or Master's degree in Communications, PR, Journalism, or related field required
- Online application with a stated deadline of 30 August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, communications manager, public relations managerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest External Communications Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Telecel and the role in Accra.
- Add concrete examples related to internship, communications manager, public relations manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this External Communications Manager role in internship, communications manager?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Telecel before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Summary
The Corporate Communications
Manager
plays a pivotal role in shaping and safeguarding Telecel Ghana’s brand reputation by developing and executing strategic communication initiatives that align with business objectives. This position is responsible for managing corporate brand risks and opportunities, ensuring consistent external messaging, and enhancing Telecel’s image as a trusted telecom leader in Ghana. The role involves leading media relations, reputation management, and stakeholder engagement strategies, while serving as the primary point of contact for external communications. The incumbent will work closely with senior leadership, the Foundation, and external agencies to drive visibility, thought leadership, and positive public perception across all platforms and stakeholder groups.
Responsibilities
- Act as a strategic communications partner to senior management and business functions.
- Develop and implement integrated communication plans aligned with Telecel’s strategic goals.
- Manage external agencies, budgets, and media partnerships to ensure effective brand storytelling.
- Prepare speeches, Q&A sessions, fact sheets, and interview guides for the CEO and SMT members.
- Monitor media coverage and lead crisis response initiatives to mitigate negative narratives.
- Build and maintain strong relationships with key media personnel and industry influencers.
- Collaborate with internal teams to produce accurate, compelling content for websites, social media, and press materials.
- Lead public profiling and awareness campaigns for the Telecel Foundation and sustainability initiatives.
- Develop and execute programs to enhance Telecel’s reputation and position it as a thought leader in the telecom sector.
- Prepare position papers on critical industry issues to ensure consistent, strategic messaging.
- Guide PR value from key events, sponsorships, and corporate engagements.
- Lead the design and execution of a comprehensive stakeholder engagement strategy.
- Organize quarterly media and stakeholder forums to strengthen relationships and foster collaboration.
- Maintain an issue management log to proactively track and resolve stakeholder concerns.
- Ensure alignment of all external communications with corporate values and business priorities.
Experience
- providing strategic communication guidance to senior executives.
- •Strong stakeholder identification, mapping, and engagement skills.
- •Project management, budgeting, and reporting
- with a track record of delivering results.
- •Excellent written, verbal, and interpersonal communication skills.
- •Advanced analytical and numeracy skills for performance tracking and reporting.
- •In-depth understanding of the socio-economic and environmental landscape in Ghana.
- •Knowledge of corporate social responsibility and sustainability practices in the Ghanaian context.
- •Ability to work independently, manage multiple priorities, and meet tight deadlines under pressure.
- •
- in digital storytelling, social media content management, and multi-channel communication.
- •Demonstrated success in developing and executing strategic external communication plans.
- Accra
- How To Apply For The Job
- To submit your application, click on the link below and complete all relevant fields on the online application form.
- Click Here To Apply Online
- 30 August, 2026
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Requirements
- Bachelor’s or Master’s degree in Communications, Public Relations, Journalism, or a related field.
- Proven expertise in media relations, communication strategy development, and crisis management.
- Demonstrable