General Manager

C General Manager Careers In Ghana : Recruitment Consultancy 3 weeks ago New Accra & Tema Region Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS

Experience

Location: Ghana Job descriptions &

Level: Executive level

Length: 10 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant

in property management, estate operations, or real estate. The ideal candidate will possess exceptional leadership capabilities, sound knowledge of corporate governance and risk management, and the ability to build strong relationships with residents, regulatory authorities, government agencies, contractors, consultants, and other key stakeholders. The General Manager will champion operational excellence by driving continuous improvement initiatives, strengthening governance frameworks, improving service delivery standards, and fostering a culture of accountability, innovation, collaboration, and customer satisfaction. The role also serves as the principal representative of the organisation on strategic operational matters and plays a critical role in supporting long-term business growth and organizational sustainability. KEY

The ideal candidate should possess:  A Master's degree in Business Administration (MBA), Finance, Property Management, Real Estate, Law, Engineering, or a related discipline.  A Bachelor's degree in Business Administration, Real Estate, Engineering, Finance, Law, Property Management, or a related field.  Professional membership with a recognized institution relevant to the role will be an added advantage.  A minimum of ten (10) years' progressive leadership experience, including at least five (5) years in a senior executive or general management role.  Demonstrated

managing large property portfolios, estate operations, facilities management, or real estate businesses.  Proven

with financial management, budgeting, business planning, commercial strategy, and organizational leadership. 

leading multidisciplinary teams and driving organizational transformation. CORE COMPETENCIES Strategic Leadership Demonstrated ability to develop and execute business strategies that drive organizational growth, operational excellence, and long-term sustainability. Commercial and Financial Acumen Strong commercial judgement with expertise in financial management, budgeting, revenue optimisation, cost control, and business performance improvement. Operational Excellence Ability to improve systems, optimize processes, and deliver exceptional operational performance across multiple business functions. Governance and Risk Management Comprehensive understanding of corporate governance, regulatory compliance, internal controls, and enterprise risk management. Stakeholder Management Excellent relationship-building, negotiation, and communication skills with the ability to engage effectively with executives, regulators, residents, investors, contractors, and community stakeholders. Leadership and People Development Proven ability to lead, inspire, mentor, and develop high-performing teams while fostering a culture of accountability and continuous improvement. Decision-Making and Problem Solving Strong analytical and strategic thinking skills with the ability to make sound commercial decisions in complex operational environments. WORKING RELATIONSHIPS: Internal: Group COO, ExCo, Finance Team, Estate Managers (RSC and other estates), Shared Services, Legal/Compliance. External: Residents/Tenants, Rent Control Department, Local Authorities, Security Agencies, Contractors, Service Providers, Legal Counsel. < Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job

Requirements

Industry: REAL ESTATE DEVELOPMENT JOB OVERVIEW A leading organisation in Ghana's real estate development and property management industry is seeking an accomplished and commercially astute General Manager to lead its estate management business. The organisation has established a strong reputation for delivering exceptional property management services across residential, commercial, and mixed-use developments, underpinned by operational excellence, sound governance, financial discipline, and customer-centric service delivery. As the organisation continues to strengthen its market position and expand its portfolio, it is seeking a visionary leader to drive strategic growth, optimize business performance, and enhance the value of its estate portfolio. This is an executive leadership opportunity for an experienced professional with a proven ability to lead complex operations, deliver sustainable financial performance, and foster a high-performance organizational culture. The General Manager is responsible for the overall strategic, commercial, financial, and operational leadership of the organization’s estate management business. The role carries full accountability for business performance, portfolio optimisation, profitability, operational excellence, governance, and stakeholder engagement while ensuring the effective management of the organization’s estates and property assets. The successful candidate will provide executive leadership across estate operations, facilities management, finance, administration, procurement, customer experience, compliance, and project delivery, ensuring that all business activities are aligned with the organization’s strategic objectives and industry best practices. This role requires an accomplished business leader with strong commercial judgement, financial acumen, and extensive

REPORTS TO: GROUP CHIEF OPERATING OFFICER (GROUP COO)

Responsibilities

Strategic Leadership and Business Growth  Develop and implement the organization’s strategic and operational plans in alignment with overall business objectives.  Drive the commercial performance and long-term profitability of the estate management portfolio.  Identify opportunities to optimize asset performance, improve operational efficiency, and enhance customer value.  Lead business transformation initiatives that improve operational effectiveness and service delivery.  Monitor market trends and recommend strategies that strengthen the organization’s competitive position.  Provide strategic advice to executive leadership on business performance, investment opportunities, and operational priorities. Estate and Portfolio Management  Provide overall leadership for the management of residential, commercial, and mixed-use developments within the portfolio.  Ensure estates are maintained to the highest operational, safety, and quality standards.  Oversee facilities management, maintenance programmes, security operations, environmental management, and infrastructure preservation.  Monitor service delivery standards and implement continuous improvement initiatives across all estates.  Ensure customer complaints and operational issues are resolved promptly and professionally. Financial Management and Commercial Performance  Assume overall responsibility for the financial performance of the estate management business.  Lead the preparation of annual operating budgets, financial forecasts, and capital expenditure plans.  Monitor revenue, expenditure, profitability, and cash flow to ensure sound financial management.  Drive service charge collection and revenue optimisation initiatives.  Analyze financial performance and implement corrective actions where necessary.  Ensure prudent cost management while maintaining high service standards.  Work closely with finance teams to strengthen financial reporting, internal controls, and treasury management. Governance, Legal Compliance and Risk Management  Ensure full compliance with all applicable statutory, regulatory, and corporate governance requirements.  Oversee organizational risk management frameworks and implement effective mitigation strategies.  Ensure contracts, procurement activities, and commercial agreements are managed in accordance with applicable legal and regulatory requirements.  Provide oversight on matters relating to land administration, tenancy management, lease agreements, and property compliance.  Ensure compliance with Ghana's Land Act, Rent Act, relevant contract law, and other legislation governing estate management operations.  Promote strong internal controls, ethical business practices, and organizational accountability. Operational Excellence  Provide executive oversight for all operational functions and shared services.  Develop systems, policies, and procedures that improve operational performance.  Establish and monitor key operational performance indicators.  Drive process optimisation and digital transformation initiatives where appropriate.  Ensure business continuity through effective operational planning and resource management. Stakeholder Engagement and Corporate Representation  Build and maintain strong relationships with residents, clients, regulatory agencies, local authorities, contractors, consultants, and strategic partners.  Represent the organisation in high-level meetings, negotiations, and stakeholder engagements.  Strengthen customer relationships through transparent communication and responsive service delivery.  Lead dispute resolution and stakeholder engagement initiatives where necessary.  Promote the organization’s reputation through professional representation and effective relationship management. Leadership and People Management  Provide inspirational leadership across all operational teams.  Build a high-performance culture founded on accountability, collaboration, innovation, and continuous improvement.  Coach, mentor, and develop senior managers and departmental leaders.  Lead workforce planning, succession planning, and talent development initiatives.  Drive employee engagement and organizational performance through effective leadership. QUALIFICATIONS AND