General Manager, Operations
AI summary
Senior operations role reporting to MD, overseeing HR, production, QA, logistics, FMCG sales, and field operations. Responsible for ERP systems, SOPs, and team performance. Requires degree, 7 years experience, and English proficiency.
- Senior level, 7 years experience required
- Full-time, Accra & Tema Region
- Oversees multiple operational departments
- Manages ERP and workflow systems
- Agriculture/FMCG industry
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, finance, General ManagerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager, Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Ghana and the role in Accra.
- Add concrete examples related to sales, finance, General Manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager, Operations role in sales, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Find a Job + + + + Search General Manager, Operations Jobberman Third Party Management & Business Development 1 month ago Easy apply Accra & Tema Region Full Time Agriculture, Fishing & Forestry Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The General Manager, Operations is the most important operational hire the company has made. This person becomes the operational centre of the company — the single point through which all departmental performance flows before reaching the MD. You are not a department head. You are the person who holds the entire operational engine together, filters intelligently, builds the systems that make the business self-managing, and ensures the MD's time is protected for what only the MD can do. Reporting directly to the Managing Director, you will have full authority over all operational functions: HR and Administration, Production and Primary Processing, Quality Assurance and Food Safety, Logistics and Warehousing, FMCG Sales and Akoma Key Accounts, and field-based operations. You will own the ERP and workflow systems, all SOPs, and the operational reporting cadence across every department. Min Qualification: Degree
Experience
Location: Ghana Job descriptions &
Level: Senior level
Length: 7 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
building or overhauling operational systems — SOP development, ERP implementation, or ISO/quality standard preparation
in agro-processing, FMCG, food manufacturing, logistics, or a directly related industry Proven ability to manage and lead diverse teams including blue-collar production staff and white-collar department heads Degree in Operations Management, Business Administration, Food Science, Supply Chain, or a related discipline Strongly
with ERP systems and the discipline to enforce their use across an organisation Knowledge of Ghana's regulatory environment for food and agricultural products — FDA, EPA, TCDA, GSA
working in a founder-led or entrepreneurial business where structures are being built rather than inherited Exposure to export documentation, warehousing standards, and commodity trade operations The person A systems thinker who does not manage by feel — you build processes, document them, and hold people to them Mature enough to tell a department head no without needing the MD to back you up, and wise enough to know when to escalate A strong communicator who can translate operational complexity into clear weekly summaries for the MD and the board Someone who improves what they inherit — you will not find comfort in the status quo; you will find it in making things better Commercially aware — you understand that operational decisions have financial consequences, and you factor that in High personal accountability — you own your results, your team's results, and the problems that land in your domain Compensation Structure Base salary + performance bonus The compensation package consists of a competitive base salary commensurate with experience, plus a confirmed performance bonus payable at the end of the 90-day probation period, contingent on achievement of the five milestones above. The bonus amount and base salary will be discussed and agreed individually. Candidates are encouraged to declare their expectations clearly — we will be direct in return. Additional
Requirements
Key
each demands Maintain awareness of relevant regulatory
(FDA, EPA, TCDA, GSA) and ensure operational compliance without waiting for external prompts Logistics, warehousing and production oversight Oversee all logistics and warehousing operations — inbound commodity intake, storage, outbound dispatch, and transport coordination Ensure the Akoma production line runs to schedule, with the right inputs, the right quality controls, and accurate output records Identify and implement operational efficiencies in logistics, production, and procurement support — track and report savings FMCG and Akoma commercial operations Oversee the Akoma Key Accounts function, ensuring sales targets are tracked, credit terms are enforced, and receivables are collected on time Work with the sales team on route-to-market strategy, channel expansion, and distribution discipline Ensure Akoma production, packaging, and sales operations work as a coordinated unit with no gaps in accountability What We Are Looking For Non-negotiable
Minimum 7 years of operational management experience, with at least 3 years managing multiple departments simultaneously Demonstrable
Responsibilities
Operational leadership and escalation management Own the daily operational cadence of the company across all functions under your remit Establish and maintain a clear escalation protocol: resolve what you can, escalate only what requires MD judgment, and never relay without analysis Hold weekly operational reviews with all department heads; produce a consolidated summary for the MD every week without being chased Be the first point of contact for all operational issues from HR, production, QA, logistics, and FMCG — and the filter that protects MD bandwidth Systems, SOPs and workflow discipline Lead the development, documentation, and enforcement of SOPs across all core operational processes, starting with procurement intake, production and packaging, sales order to cash, HR onboarding and exit, and petty cash and budget management Own the company's ERP system — including user discipline, data integrity, process adherence, and continuous improvement Build and maintain a workflow discipline culture where processes are followed consistently, deviations are flagged, and improvements are documented Ensure all operational documentation is current, accessible, and understood by the relevant teams People and team performance Directly line-manage all operational department heads; set clear expectations, hold regular one-to-ones, and manage performance formally where needed Work with HR to ensure payroll accuracy, appraisal cycles, and staff welfare processes run on time and without MD involvement Identify and develop high-potential team members; flag capability gaps early and propose solutions before they become crises Maintain and improve staff morale — monitor it actively, take it seriously, and take action when it deteriorates Quality, compliance and certifications Ensure the company's quality assurance and food safety standards are maintained across production and Akoma processing Work with the QA and Sustainability teams to progress certifications — IFS, Halal, Organic, and others on the roadmap — through the operational
Preferred Qualifications
Familiarity with quality management languages — ISO 22000, HACCP, IFS, or equivalent Hands-on
Benefits
Location: Accra, Ghana — with periodic travel to field operations and procurement sites Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .
- include statutory entitlements under Ghanaian labour law, business phone, and travel reimbursement for field visits. Further
- will be discussed at offer stage.