Intake Specialist
AI summary
EBL Legal Placement & Performance is hiring an Intake Specialist in Accra to support an assigned U.S. law firm. The role involves managing first contact with leads, prospective clients, former clients, and referral sources under firm procedures and attorney supervision. It is a full-time position with evening hours to align with international clients.
- Full-time role supporting a U.S. law firm from Accra
- Client-facing intake and lead management responsibilities
- Evening schedule, approximately 2:00 p.m. to 11:00 p.m., Monday to Friday
- Competitive salary in Ghana cedis, discussed at offer stage
- Application deadline 05 Oct 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Competitive, paid in Ghana cedis, discussed at offer stage. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Intake Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to EBL Legal Placement & Performance and the role in Accra.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-05.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-05
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Intake Specialist role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research EBL Legal Placement & Performance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Not disclosed
Vacancies
1
05 Oct 2026
Job Type
Full-time
Accra, Greater Accra
Apply via Email
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JobHub Ghana Summary
Intake Specialist is a Full-time opportunity at EBL Legal Placement & Performance. The role is listed for Accra, Greater Accra and sits under Administration & Office Support. Review the role details, requirements, deadline, and application method carefully before submitting your application.
Key Details to Review
EBL Legal Placement & Performance
Accra, Greater Accra
Job type
Full-time
Category
Administration & Office Support
Experience
Location: EBL Legal office, Accra.
level
Mid Level (3-5 years)
Not disclosed
Application deadline
05 Oct 2026
Role Details
EBL Legal Placement & Performance is hiring an Intake Specialist in Accra to support an assigned U.S. law firm. The role is suited to a polished client-service professional who can manage first contact with leads, prospective clients, former clients, referral sources and professional contacts while following firm procedures and attorney supervision.
Role details
Work
Working hours: approximately 2:00 p.m. to 11:00 p.m. Ghana time, Monday to Friday, to align with international clients' business hours.
Employment: full-time role with EBL Legal Placement & Performance Ltd, embedded in the daily operations of an assigned U.S. law firm.
Compensation is competitive, paid in Ghana cedis and discussed at offer stage.
Key
in customer service, client service, front-office support, sales support or another high-contact professional environment.
Practical
using a cloud-based or web-based CRM or case-management system.
Strong written and spoken English, with confident and courteous telephone, email and interpersonal communication skills.
Exceptional organisation, follow-through and ability to manage multiple leads, appointments, reminders and deadlines without losing detail.
Proficiency in Microsoft Excel and Google Workspace, including spreadsheets and reports.
High integrity, sound judgment with confidential information and reliable availability for the required 2:00 p.m. to 11:00 p.m. Accra schedule.
Competencies
Client-focused communication and structured questioning.
Disciplined follow-up and accurate CRM record-keeping.
Commercial awareness while respecting approval processes and confidentiality.
Calm multitasking, professional judgment and readiness to learn new legal and client-management systems.
Application documents
Current CV.
Tailored cover letter describing relevant client-service, follow-up and CRM discipline.
Important notes
Copy
[email protected]
when applying, as stated in the vacancy notice.
Only candidates who meet the working-hours requirement and demonstrate strong client-service, follow-up and CRM discipline will be considered.
How to apply
Email a current CV and tailored cover letter to
[email protected]
and copy
[email protected]
. Applicants should show clearly that they can meet the 2:00 p.m. to 11:00 p.m. Accra schedule.
JobHub Ghana Application Notes
Review this role against your
before applying to EBL Legal Placement & Performance. A focused application usually performs better than a generic CV.
Send your application to the listed email address with a clear subject line that includes the role title.
Tailor your CV to the responsibilities, qualifications, and skills listed in the job description.
Highlight achievements, tools, industries, or training that match the employer's requirements.
Save the job if you want to return to it later or compare it with similar roles.
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Job Overview
Not disclosed
Vacancies
1
05 Oct 2026
Job Type
Full-time
Accra, Greater Accra
Apply via Email
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See something inaccurate, expired, or suspicious?
Sign in to report this job
About the Employer
EBL Legal Placement & Performance
Legal Talent and Professional Services
View Company Profile
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Responsibilities
- Speak with leads using structured questions to assess qualification, urgency, legal issue type and possible conflict concerns.
- Schedule qualified prospects for initial consultations and prepare the sales or consultation team with accurate background information.
- Prepare engagement agreements, follow up on signatures and payments, and support the onboarding of new clients into the firm.
- Follow up with new clients, former clients, referral sources and prospects who did not schedule, attend or proceed after a consultation.
- Maintain CRM, case-management, pipeline and reporting records so lead status, appointments and next actions remain accurate.
- Answer phones, route callers, schedule callbacks, scan and file documents, triage office communication and maintain calendars where assigned.
- Support post-engagement marketing follow-up, client reviews, referral-source tracking and other approved client-service communications.
- Work within approved scripts, procedures and confidentiality
Requirements
- without giving legal advice or approving client engagements.
- Minimum of a bachelor's degree; a marketing qualification is an added advantage.
- Relevant