Internship At Rootech
AI summary
Rootech IT Solutions is offering a 3-month paid hybrid internship in Accra/Tema, Ghana, with two tracks: Customer Success & Operations Intern and Social Media Marketing Intern. Interns will gain hands-on experience supporting customer onboarding, operations, content creation, and digital marketing for a growing POS technology company.
- 3-month paid internship with hybrid work arrangement
- Two tracks: Customer Success & Operations or Social Media Marketing
- Based in Accra/Tema, Ghana
- Hands-on experience with real business projects
- Open to recent graduates and students in relevant fields
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Internship At Rootech evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Rootech (Venta POS) and the role in Accra.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Internship At Rootech role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Rootech (Venta POS) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- R
- Intership At Rootech
- ROOTECH IT SOLUTIONS
- Research, Teaching & Training
- Today
- New
- Accra & Tema Region
- Full Time
- Confidential
- Share link
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- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Ghana
- Job descriptions &
Requirements
Internship Opportunities
Customer Success & Operations Intern | Social Media Marketing Intern
Company:
Rootech (Venta POS)
Location:
Accra/Tema, Ghana
Employment Type:
3-Month Internship
Work Arrangement:
Hybrid
About Rootech
Rootech is a technology company providing affordable and reliable Point of Sale (POS) solutions that help small and medium-sized businesses streamline sales, inventory management, and daily business operations.
As we continue to grow, we are looking for enthusiastic, proactive, and motivated interns to join our team. This is an opportunity to gain practical experience, contribute to real business projects, and develop valuable professional skills within a growing technology company.
We are currently recruiting for two internship positions:
1. Customer Success & Operations Intern
This role is ideal for someone interested in customer experience, business operations, and supporting the successful delivery of technology solutions. The intern will assist with customer onboarding, relationship management, operational processes, and ensuring customers receive a positive
Candidates should:
Have some practical
Customer Success & Operations Intern
Experience
- with Venta POS.
- Key
- or strong interest in the role they are applying for.
- Be pursuing or have completed a Diploma or Bachelor's degree in Marketing, Business Administration, Communications, Information Technology, Management, or a related field.
- Have strong communication and interpersonal skills.
- Be organised, proactive, and willing to learn.
- Be able to work independently and collaborate effectively.
- Have good problem-solving and time management skills.
- Be comfortable using digital tools and workplace productivity software.
- Additional
- in customer service, administration, operations, or a related area is an advantage.
- Strong organisational skills and attention to detail.
- Social Media Marketing Intern
- using Canva and other content creation tools.
- Familiarity with social media platforms and basic analytics.
- Understanding of content planning and digital engagement is an advantage.
- Internship Structure & Career Opportunity
- This is a
- 3-month paid internship programme
- designed to provide hands-on experience, professional development, and exposure to real business operations.
- Interns will receive structured onboarding, training, mentorship, and practical
- while contributing to meaningful business activities within Rootech.
- Based on
- individual performance, business requirements, and available opportunities
- , successful interns may be considered for:
- Transition into National Service opportunities with Rootech (where applicable).
- Full-time employment opportunities within the company.
- Increased
Responsibilities
- Support the onboarding of new customers.
- Conduct customer follow-ups and assist with relationship management.
- Respond to customer enquiries and escalate technical issues where necessary.
- Maintain accurate customer records and operational documentation.
- Support daily business operations and internal processes.
- Collect customer feedback and identify opportunities to improve customer experience.
- Coordinate with the Business Development team to ensure smooth customer handover.
- Assist with operational reporting and process improvements.
- 2. Social Media Marketing Intern
- This role is ideal for someone who is creative, digitally minded, and interested in building brands through content creation and online engagement.
- Key
- Create and schedule engaging content across Rootech’s social media platforms.
- Design graphics and promotional materials using Canva or similar tools.
- Create short-form videos and digital marketing content.
- Support online marketing campaigns and brand awareness activities.
- Monitor social media performance and prepare marketing reports.
- Analyse engagement, reach, audience growth, and content performance.
- Research market trends and competitor activities.
- Support digital initiatives that generate awareness and customer interest.
- General
- and career growth opportunities.
- Continuation beyond the internship period is not guaranteed and will be based on performance, business needs, and company requirements.
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