Job Vacancy For GMC Head ASA Savings and Loans LTD Accra
AI summary
GMC Head position at ASA Savings and Loans LTD in Accra, Ghana. Responsible for handling employee complaints, appeals, and ensuring compliance with GMC guidelines. Requires a Bachelor's or Master's degree in management or law and 10-15 years of managerial experience.
- Lead grievance management committee
- 10-15 years managerial experience required
- Send applications to jobs.aslc@gmail.com by 13 March 2026
AI job guide
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AI salary guide
Source salary availableThe source lists Competitive. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in management, head, leadershipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Job Vacancy For GMC Head ASA Savings and Loans LTD Accra evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ghana Current Jobs and the role in Accra.
- Add concrete examples related to management, head, leadership, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ghana Current Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Ghana Current Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Job Vacancy For GMC Head ASA Savings and Loans LTD Accra role in management, head?
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- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
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Original source description
Responsibilities
•Employee complaint or appeal and Direct Complaint must be opened by GMC-Head •Immediately forward all the received Appeal, Direct Complaint and Complaint reported in GMC-Entity to GMC-Group for further guideline and ensuring adherence to GMC-Group guidelines during the mitigation proess •Maintain confidentiality in GMC activities and follow respective Entity manuals and country labor law for upholding justice •Send the following monthly GMC reports as per format within allotted time- Monthly meeting & Appeal Report Format (Annex-1)-Two monthly meeting reports as per the 'Monthly Meeting & Appeal Report Format (Annex-1) are to send to GMC-Group. These reports are about the scrutinization and summarization of the received complaint/appeal Monthly Complaints follow-up report - This report contains employees complaints updated status Punishment Report (annex:2) - This report scrutinizes whether the taken actions of management against staff for offences are complaint with the respective entity's manual or not Quarterly reports on Appeals & Direct complaints - This report is about the final status of the received appeals and direct complaint Manual review - scrutinization of differences on key practices between HR manual and labor law regarding such as termination, demotion, promotion, increment held, penalty, transfer and others •Lead the GMC session as the resource person in the orientation program, training session, exit interview and online training session that will be set by HR of the respective entity •Follow and adhere the GMC policy, procedure and instructions of Group GMC - Chairperson •Conduct physical visits to the respective Entity branches related to the grievance, if needed, after receiving guidance or instructions from Group-GMC Qualification Required &
Experience
•Bachelor's or Master's degree in management or law •Extensive
(10-15 years) in managerial roles (priorities retired female professional) •Excellent verbal/writing communication skills in English •Ability to handle stressful situations with grace and professionalism •Strong communication and interpersonal skills •Excellent problem-solving and conflict resolution abilities •Track record of delivering excellent results in leadership roles and commanding respect •Ability to analyze data and identify trends in staff complaints •Knowledge of relevant laws and regulations of the respective entity •Age: Between 35 to 45 years Essential Values, Behaviours and Skills •Self-Driven with a zeal to-do approach •Excellent team player with a positive attitude •Meticulous, attention to detail and ability to meet deadlines •Strong understanding of country laws •Strong moral & ethical values and good physical & and mental health with strong integrity •Ability and willingness to visit branch as and when necessary Salary &
Benefits
Location: Accra How To Apply For The Job Apply with a detailed CV cover letter, applications should be sent to: jobs.aslc@gmail.com Closing Date: 13 March, 2026
Competitive