Job Vacancy For Manager, Network Performance Reporting and Analytics MTN Ghana Accra
AI summary
MTN Ghana seeks a Manager for Network Performance Reporting and Analytics in Accra. The role involves providing network business intelligence, managing a team of analysts, ensuring KPI reporting, regulatory compliance, and stakeholder management. Requires a B.Sc. in Electrical/Electronic Engineering and experience in telecom network performance.
- Responsible for network business intelligence and reporting to support decision-making.
- Manages a team of analysts for network data mining and analysis.
- Liaises with regulator NCA on QoS reports and compliance.
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Job Vacancy For Manager, Network Performance Reporting and Analytics MTN Ghana Accra evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ghana Current Jobs and the role in Accra.
- Add concrete examples related to sales, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ghana Current Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ghana Current Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
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- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
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Original source description
Location: Accra Reports to: Senior Manager, Network Performance and Quality Assurance Job
Summary: •Responsible for providing the network related business intelligence required for business decisions. Manage and provide technical guidance to a team of analysts responsible for mining and analysing all areas of network data by ensuring quality and integrity in data reporting aligned with laid down standards and best practices as defined. Job Context •Technology and Platform business •Multi-regulation and multifaceted stakeholder management •Public Listed Organization •Environmental, social and governance prioritized •Partnerships at the core of business practices •Managed Services organisation and regional Structure implication •MTN Group approved Telecommunication/ICT Network Standards and Practices •Global technology trends and advancements •Diverse Cultural environment •Agile way of work Key Tasks: Reporting and Analytics •Responsible for the network business intelligence (BI) delivery. Work closely with the commercial BI team to deliver on company required analytics for decision making. •Responsible for driving and supporting Group led reporting requirements. •Ensure all network-related Management reports are produced timely and in the required format. •Ensure the compilation and submission of monthly, quarterly, and ad-hoc reports on QoS to NCA. •Responsible for stakeholder Quality of Service requests, reports, and verification of reports. This involves provisions of statistics as requested by NCA and on-site verification of reports with the team. •Responsible for analyzing reports from the reporting system and making recommendations including providing insights for management decision making. •Develop an automated and effective environment for the Network Performance Reporting and KPIs monitoring. Customer
Position: Manager, Network Performance Reporting and Analytics Level: Level 3Function: Network Group Department: Network Performance and Quality Assurance
Experience
Location: Accra How To Apply For The Job Qualified applicants should indicate Vacancy Ref no: MTN-NWG-MGRPRA258 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified. Interested and qualified applicants should send their Curriculum Vitae to: mtnghanarecruitment@mtn.com Closing Date: 25 April, 2026 Only shortlisted applicants will be contacted.
and Stakeholder Management •Perform bi-annual prioritization of all sites in the Network for Customer
Model by collecting data, reprioritizing, and circulating to all stakeholders. •Liaison between NWG and Marketing, Customer Care Sales, and Corporate Services (media engagement) divisions on network issues or complaints. Regulatory and Compliance •Align all NWG departments and sections on KPI calculations and verification with the Regulator. •Represent MTN on Telecom chamber technical committee and chart MTN agenda through analyzing NCA requests or methodologies and collaborate with other operators' representatives to present analytics to the Telecoms Chamber to better advise the NCA from operators' viewpoint. •Work with the Corporate Services Team on Regulator led network projects and incidents reporting and updates. Network Performance and Management •Responsible for ensuring War Room Management Technical Initiative Implementation (National, regional, and CEX war rooms). •Align Network Performance KPIs with overall MTN philosophy and the definition, refinement, selection, and implementation of network performance tools. •Laise with stakeholders on data management initiatives for Network Group Additional
•Minimum of five (5) years’ relevant work
network reporting and data analytics or related role specifically in the Telecommunications industry •At least 3 years’
of which must have been in a supervisory role Professional/Technical competencies Knowledge •Knowledge in network system technologies (GSM, WCDMA and IP networks, etc…) •Knowledge in management systems associated to the different vendors •Knowledge of performance monitoring tools •In depth knowledge of statistical counters and KPI and KQI indicators for the Network •In depth knowledge of the statistics for the different vendors •In depth knowledge of merging statistics of different vendors to report at Network level •Knowledge in use of reporting tools •Good technical communication to non-technical staff •Knowledge of Drive testing tools and analysis of drive test log files •PowerBI •SQL •Data mining, data handling and data visualization skills •Organizational understanding and awareness of trends and strategic direction Must live the MTN Values of •Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS Must exhibit the MTN Vital Behaviors of •Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Responsibilities
•Coordinating, tracking and reporting on network technology strategy. •Responsible for updating group reporting tools and shared locations for data Qualification Required &
Education
•Minimum of a B.Sc. Electrical/Electronic Engineering/Telecommunications Engineering/Computer Engineering or Statistics •A blend of engineering and statistics is a plus •PowerBI certification is a must