National Service Personnel-Technical Support
AI summary
National Service role in fintech company providing technical support for digital platforms. Responsibilities include first-line support, API testing, documentation, and assisting development team. Requires Bachelor's in CS/IT and eligibility for Ghana National Service Scheme 2026/2027.
- Hands-on experience in a live fintech environment
- Eligibility for Ghana National Service Scheme 2026/2027 required
- Opportunity to work with modern tech stack including Python, SQL, cloud platforms
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Salary negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the National Service contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest National Service Personnel-Technical Support evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to LOOP DFS GHANA LTD and the role in Accra.
- Add concrete examples related to security, internship, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this National Service Personnel-Technical Support role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research LOOP DFS GHANA LTD before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
National Service Personnel-Technical Support LOOP DFS GHANA LTD · Accra, Greater Accra National Service Any
Experience
Posted 2 days ago Share Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type National Service Location Accra, Greater Accra Apply via Email Want to track your applications, save jobs, and get alerts? Create a free account Want faster job alerts? Join our Telegram channel for fresh Ghana jobs, urgent openings, and National Service updates the moment they land. Join Telegram Job Description About LOOP DFS Ghana LOOP DFS Ghana Ltd is a Bank of Ghana-licensed fintech and subsidiary of NCBA Group PLC, one of East Africa's leading banking groups. We deliver innovative digital financial services — including mobile lending, digital credit scoring, and merchant financing — to Ghanaian consumers and businesses through partnerships with mobile money operators and financial institutions. Role Overview As a National Service Personnel in Technical Support, you will work within the Technology team to support the maintenance, optimisation, and reliability of LOOP DFS Ghana's digital platforms, internal systems, and customer-facing fintech applications. This is a hands-on learning role offering direct exposure to a live fintech environment, agile development practices, and data-driven product operations. Key
Exposure to mobile money, fintech, or digital banking platforms (academic projects or internships welcome).
with cloud platforms (AWS, Azure, or GCP) at beginner level or above. Familiarity with Linux/Unix command-line environments. Knowledge of containerisation tools (Docker basics). Exposure to Agile/Scrum methodologies. Core Competencies Analytical thinking and structured problem-solving. Attention to detail and commitment to documentation quality. Strong verbal and written communication skills. Collaborative team orientation with ability to work across functions. Intellectual curiosity and eagerness to learn in a fast-paced fintech environment. Integrity and discretion in handling customer and system data. What You Will Gain Live exposure to a Bank of Ghana-regulated fintech operating at commercial scale. Mentorship from experienced technology professionals within the NCBA Group ecosystem. Practical
with real-world fintech infrastructure, mobile money APIs, and digital credit systems. A strong professional reference and potential consideration for full-time roles post-service. How to Apply Submit the following to [email protected] with the subject line: NSP Application – Technical Support Similar Jobs View all → National Service AmaliTech Verified Employer National Service Kumasi, Ashanti Salary negotiable Posted 1 month ago National Service Person Absa Group Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 1 month ago National Service Personnel Yakol Connect National Service Accra, Greater Accra Salary negotiable Posted 2 weeks ago Telecel Ghana National Service Program Telecel Ghana Verified Employer National Service Accra, Greater Accra Salary negotiable Posted 1 week ago Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type National Service Location Accra, Greater Accra Apply via Email Want to track your applications, save jobs, and get alerts? Create a free account About the Employer LOOP DFS GHANA LTD View Company Profile Apply via Email
Responsibilities
Provide first- and second-line technical support for internal users and operational systems, logging and tracking issues to resolution. Assist in the testing, deployment, and monitoring of software updates and new product features on LOOP DFS platforms. Support API integration testing between LOOP DFS systems and third-party partners (mobile money operators, banks, credit bureaux). Document technical processes, system configurations, bug reports, and resolution steps in the team knowledge base. Assist the development team with code reviews, unit tests, and quality assurance activities on backend and frontend components. Monitor platform uptime dashboards and alert relevant teams to anomalies or performance degradation. Support data extraction, transformation, and basic reporting queries using SQL and internal BI tools. Participate in sprint planning, stand-ups, and retrospectives, contributing observations from a support perspective. Assist with cybersecurity hygiene tasks including access reviews, patch tracking, and incident log analysis. Carry out any other technical assignments as directed by the Head of Technology. Required Qualifications & Background Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Technology, or a related discipline. Eligibility to undertake National Service under the Ghana National Service Scheme in the 2026/2027 service year. Working knowledge of at least one programming language (Python, JavaScript, Java, or PHP preferred). Basic understanding of relational databases and SQL queries. Familiarity with REST APIs, web services, and JSON/XML data formats. Understanding of the software development life cycle (SDLC) and version control concepts (Git). Desirable Skills &