Operations Manager

Operations Manager Bolt Ghana Verified Employer · Accra, Greater Accra Full-time Executive / Management Posted 1 day ago Share Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type Full-time Location Accra, Greater Accra Apply on Company Site Want to track your applications, save jobs, and get alerts? Create a free account Want faster job alerts? Join our Telegram channel for fresh Ghana jobs, urgent openings, and National Service updates the moment they land. Join Telegram Job Description About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About the role The Operations team at Bolt holds full responsibility for strategy, marketplace health, and growth in Ghana. As Operations Manager, you will have a direct and tangible impact on local operations — owning driver growth, fleet partnerships, vehicle compliance, and market expansion. You will lead cross-functional initiatives and work closely with HQ stakeholders to make movement in Ghana more sustainable, accessible, and affordable. Main tasks and

Responsibilities

Own and manage Bolt's operations strategy for Ghana, with a focus on fleet performance, marketplace health, and supply engagement. Drive end-to-end driver acquisition — from leads through activation to retention — delivering sustained net activations growth with efficient costs and smooth onboarding. Build and grow high-quality fleet partnerships, increasing reliable multi-vehicle supply and fleet GMV contribution through disciplined B2B acquisition and account management. Own vehicle onboarding, inspection, branding, and compliance standards to ensure high tagging accuracy, strong category alignment, and adherence to operational requirements. Analyze operational data and local trends to identify growth opportunities and pain points, and develop actionable solutions. Design and roll out Ghana-specific growth campaigns, track KPIs, and continuously drive process improvements across the operation. About you 7+ years of

Experience

in Operations, Startups, Strategy Consulting, Mobility, Logistics, or a similarly relevant field. Highly analytical with a data-driven mindset and strong Excel/Google Sheets skills, while being comfortable rolling up your sleeves when needed. Strong collaborator with excellent communication skills in English. Creative problem-solver with a strong motivation to find efficient solutions in a fast-paced environment. Customer-oriented with a drive to strengthen Bolt's value proposition and support supply growth. Comfortable working across cross-functional teams including Product, Legal, Central Operations, and Marketing to execute on strategic priorities. Why you'll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there's a faster, smarter way to do your work, we expect you to find it. You're still responsible for the output, so the standard stays high when using AI tools.

is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know. Similar Jobs View all → Senior Operations Manager Bolt Ghana Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 1 day ago Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type Full-time Location Accra, Greater Accra Apply on Company Site Want to track your applications, save jobs, and get alerts? Create a free account About the Employer Bolt Ghana Verified Employer Software Development · 1000+ employees At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike. We're helping over 200 million customers move around in more than 600 cities globally while also supporting more than 4.5 million drivers and couriers to earn a living. The best bit? We're only just getting started. View Company Profile Apply on Company Site