Patient Growth Coordinator
AI summary
EyeContact Vision Care in Kumasi, Ghana is hiring a full-time Patient Growth Coordinator. The role focuses on patient acquisition and retention through outreach, scheduling, and community engagement. Responsibilities include managing referrals, organizing events, and supporting recall systems.
- On-site role in Kumasi, Ashanti Region
- Full-time position, 8 to 5 working hours
- Focus on patient acquisition and retention
- Requires skills in communication, scheduling, and public speaking
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, coordinator, patient growthThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KumasiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Patient Growth Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Ghana and the role in Kumasi.
- Add concrete examples related to call_center, coordinator, patient growth, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Patient Growth Coordinator role in call_center, coordinator?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kumasi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Location: Ghana Job descriptions &
Find a Job + + + + Search E Patient Growth Coordinator EyeContact Vision Care 2 days ago New Kumasi & Ashanti Region Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
Requirements
Company Description EyeContact Vision Care is a leading vision care center based in Kumasi, Ghana, dedicated to delivering high-quality, patient-focused eye care services. We specialize in enhancing each patient’s optical
Experience
through comprehensive examinations, personalized treatment plans, and modern eyewear solutions. EyeContact combines advanced diagnostic technology with attentive customer service to improve visual health and comfort. Team members collaborate closely to create a welcoming, professional environment that supports trust and long-term patient relationships. We are committed to continuous improvement, professional growth, and community-focused care. Role Description The Patient Growth Coordinator is a full-time, on-site role at EyeContact, Kumasi. This role is responsible for driving patient acquisition and retention by managing outreach initiatives, coordinating appointment schedules, and supporting patient engagement programs. Day-to-day tasks include assisting patients with booking and confirming appointments, maintaining accurate patient records, and following up with patients to encourage regular visits and adherence to care plans. The coordinator will help implement marketing and community engagement activities, such as calling prospective patients, responding to inquiries, and supporting social media or local campaigns to increase awareness of EyeContact’s services. The role also involves collaborating with clinical and front-desk teams to ensure a smooth patient
from initial contact through post-visit follow-up, while tracking basic metrics.
in healthcare, hospitality, or customer-facing roles is an advantage;
in eye care or vision services is a plus. -Bachelor’s degree or diploma required. Additional training or
Responsibilities
● Build and maintain relationships with referral sources to generate a steady stream of new patient referrals. ● Plan, promote, and run patient acquisition events such as workshops and open houses, then follow up with attendees to convert interest into bookings. ● Follow up on inbound inquiries and leads to convert them into booked appointments. ● Support the clinic's referral and community content efforts, helping keep our messaging and outreach materials active and consistent. ● Represent the clinic at community and outreach opportunities as they arise. Patient Retention (Supporting) ● Assist with the clinic's recall system, reaching out to patients who are due for a follow-up visit or their two-year glasses replacement. ● Reach out to lapsed patients to help bring them back into active care. ● Support conversations with existing patients about their care and explain how EyeContact subsidizes payments for those unable to afford essential care. Qualifications -Demonstrated skills in patient communication, customer service, and relationship building to support patient acquisition and retention. -Skilled in pitch deck presentaions and public speaking. -Ability to coordinate schedules, manage appointments, and maintain organized records using practice management or scheduling systems. -Strong verbal and written communication skills for handling inquiries, confirming visits, and supporting basic patient education. -Attention to detail, reliability, and time management skills to handle multiple tasks in a busy clinical environment. -Basic familiarity with marketing, community outreach, or social media engagement related to healthcare services is beneficial. -Comfort working on-site in a clinical setting and collaborating with optometrists, technicians, and front-desk staff. -Prior
Education
in administration, marketing, or health sciences is preferred. < Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .