Relationship Manager, Medium Business
AI summary
Fidelity Bank Ghana is hiring a Relationship Manager for Medium Business/SME segment in Accra. The role involves managing and growing a portfolio of SME customers, establishing new borrowing relationships, and ensuring credit risk compliance. Requires a first degree, banking experience, sales track record, and strong communication skills.
- Minimum 1st degree required
- 3-5 years mid-level experience in banking/financial services
- Proven sales track record and credit risk assessment skills
- Full-time position in Accra, Greater Accra
- Salary negotiable with application via company site
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Salary negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager, Medium Business evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fidelity Bank Ghana and the role in Accra.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager, Medium Business role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fidelity Bank Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Relationship Manager, Medium Business Fidelity Bank Ghana Verified Employer · Accra, Greater Accra Full-time Mid Level (3-5 years) Posted 1 month ago Share Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type Full-time Location Accra, Greater Accra Apply on Company Site Want to track your applications, save jobs, and get alerts? Create a free account Want faster job alerts? Join our Telegram channel for fresh Ghana jobs, urgent openings, and National Service updates the moment they land. Join Telegram Job Description KNOWLEDGE, SKILLS &
Experience
REQUIRED Minimum 1st degree Knowledge and
of Banking/Financial services, preferably in the SME space Ability to understanding and interpret financial statements Proven track record in sales Knowledge on SME customer relationship management Good credit risk assessment skills Strong interpersonal and communication skills Strong time management and self organization skills Excellent presentation skills Sound PC skills Ability to gain information of competitor activity in the local market Understanding of economic trends Sound knowledge of bank’s products Sound knowledge of banking practices and theories Strong supervisory skills KEY RESULT AREAS Manage and grow the Bank’s income from a portfolio of predominantly SME customers by deepening relationships and delivering high quality service. Establish new borrowing relationships for Commercial Banking (SME), preparing the required credit and financial analysis as per the bank policies and procedures to enhance the bank’s market share. Proactively work to reduce the level of portfolio dormancies in line with annual targets set Reduce the level of attrition on the designated portfolio Take responsibility through the banks provided tools, for monitoring post-sanction terms and ensuring customer adherence to them Manage credit risk to an acceptable level as stipulated in the Banks policies and procedures Establish strong working relationships with all key internal stakeholders to help drive the overall strategy of the bank. Act as main point of contact for customers within their assigned market segment in the branch. Develop and nurture relationships with the Clients assigned to ensure that the strategy and business objectives of the Client and the Bank are achieved. Maximize all cross-selling opportunities to increase the penetration of products held per customer, in line with objectives set Monitor portfolio asset quality to ensure NPL trends are in line with Bank specified average targets Ensure adherence to branch service standards. Suggest product feature and
Benefits
changes to promote sales Assist in the achievement of strategic, financial and other objectives of the branch Ensure compliance with ALL bank procedures, policies and controls Provide guidance and advice to customers on credit issues Assist in developing assets/liability products for SMEs Any other jobs which may be assigned from time to time RISK AND COMPLIANCE Ensure prompt and adequate compliance responses to Sanctions and AML/CFT enquiries sent in by Compliance department Take part in all annual mandatory refresher training organised by Compliance Report all suspicious or fraudulent activities to Compliance or via whistle-blowing toll free line. Ensure all accounts opened are KYC compliant or appropriate escalations have been followed. COMMUNICATIONS AND WORKING RELATIONSHIPS All Branch staff All Retail Banking staff All assigned clients Operations Staff Credit Risk Similar Jobs View all → Relationship Manager, Agric and NTE ,CIB Fidelity Bank Ghana Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 1 month ago Relationship Manager, Energy (Oil, Gas and Power) Access Bank Plc Verified Employer Full-time Accra, Greater Accra Salary negotiable Posted 2 weeks ago Operations Manager Jobs in Ghana Full-time Ghana Salary negotiable Posted 1 month ago Credit Analyst - Mallam Gbawe TALENT SCOUT GH Contract Mallam, Greater Accra Salary negotiable Posted 2 weeks ago Job Overview Salary Salary negotiable Vacancies 1 Deadline Open Job Type Full-time Location Accra, Greater Accra Apply on Company Site Want to track your applications, save jobs, and get alerts? Create a free account About the Employer Fidelity Bank Ghana Verified Employer Banking & Finance · 1000+ employees Fidelity Bank Ghana is a leading Ghanaian-owned commercial bank offering retail, corporate, investment banking, and asset management services to individuals and businesses across the country. It began as a discount house in 1998 and has grown into one of the largest banks in Ghana by assets, with an extensive branch and ATM network. Job seekers can expect roles across banking operations, customer service, IT, finance, and business development within a large, established financial institution headquartered in Accra. View Company Profile Apply on Company Site