Reservations Agent
AI summary
Marriott International is hiring a Reservations Agent at Accra Marriott Hotel in Airport City, Accra. The role involves processing reservation requests, changes, and cancellations by phone, fax, or mail, identifying guest needs, verifying room availability, explaining policies, and maximizing revenue through sales techniques. Apply via the company site.
- Full-time role at a 5-star Marriott hotel in Airport City, Accra
- Process reservations by phone, fax, and mail
- No prior work experience required
- High school diploma or G.E.D. equivalent preferred
- Salary negotiable
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Reservations Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Marriott International and the role in Accra.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Reservations Agent role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Marriott International before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Negotiable
Vacancies
1
04 Sep 2026
Job Type
Full-time
Accra, Greater Accra
Apply on Company Site
Want to track your applications, save jobs, and get alerts?
Create a free account
Want faster job alerts?
Join our Telegram or WhatsApp channel for fresh Ghana jobs, urgent openings, and National Service updates the moment they land.
Join Telegram
Join WhatsApp
Job Description
Position Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education
- High school diploma or G.E.D. equivalent.
- Related Work
Experience
No related work experience.
Supervisory
No supervisory experience.
License or Certification: None
Similar Jobs
View all →
Food Services Specialist, Senior II-Chef (Tier 4) - Tamale
Fluor Corporation
Full-time
Tamale, Northern
Salary negotiable
Posted 2 months ago
Sous Chef
Marriott International
Full-time
Accra, Greater Accra
Salary negotiable
Posted 2 months ago
Steward Supervisor
Marriott International
Full-time
Accra, Greater Accra
Salary negotiable
Posted 2 months ago
Laundry Attendant
Marriott International
Full-time
Accra, Greater Accra
Salary negotiable
Posted 2 months ago
Job Overview
Negotiable
Vacancies
1
04 Sep 2026
Job Type
Full-time
Accra, Greater Accra
Apply on Company Site
Want to track your applications, save jobs, and get alerts?
Create a free account
About the Employer
Marriott International
Hospitality / Hotels & Tourism
· 201-500 employees
Accra Marriott Hotel is a 5-star luxury hotel located in Airport City, Accra, operating under the global Marriott International brand and offering business and leisure guests upscale accommodation, dining, and event facilities. The property is owned by African Hospitality Limited and managed under Marriott's flagship 'Marriott Hotels' brand, marking the company's entry into West Africa. Job seekers can expect roles across hospitality functions such as front office, food & beverage, culinary, and hotel management, with the backing of Marriott International's global HR standards and benefits.
View Company Profile
Apply on Company Site