Reservations Agent
AI summary
The Ritz-Carlton Dubai is hiring a full-time Reservations Agent to handle reservation requests, changes, and cancellations by phone, fax, or mail. The role focuses on identifying guest needs, verifying room availability, explaining policies, and using sales techniques to maximize revenue. Applicants should apply through Marriott International's official careers page.
- Full-time reservations role at a luxury international hotel brand
- No prior work experience required; high school diploma or G.E.D. equivalent preferred
- Apply only through Marriott International's official careers page
- JobHub Ghana and Marriott state they do not charge application fees
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Reservations Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to The Ritz-Carlton Dubai and the role in Not specified.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Reservations Agent role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research The Ritz-Carlton Dubai before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Negotiable
Vacancies
1
Open
Job Type
Full-time
International
Destination
Dubai, United Arab Emirates
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Notice
JobHub Ghana does not charge applicants to apply. For international or relocation roles, confirm the contract, visa or work permit process, salary, accommodation, and travel arrangements directly with the official employer or recruiter before making commitments.
Apply only through Marriott International's official careers page. JobHub Ghana does not charge applicants to apply, and Marriott states that it does not ask applicants for money or charge application fees.
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Job Description
Position Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; speak with others using clear and professional language; answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education
- High school diploma or G.E.D. equivalent.
- Related Work
Experience
No related work experience.
Supervisory
No supervisory experience.
License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Job Overview
Negotiable
Vacancies
1
Open
Job Type
Full-time
International
Destination
Dubai, United Arab Emirates
Apply on Company Site
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Create a free account
About the Employer
The Ritz-Carlton Dubai
Hospitality
View Company Profile
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