Sales Executives
AI summary
Mainspring Resourcing Ghana is hiring Sales Executives for store-based roles in Kumasi and Accra. The position focuses on customer service, sales target achievement, merchandising, housekeeping, and basic administration. Candidates need at least a Senior High School Certificate, HND, or Diploma in Marketing, Sales, Business Administration, or a related field, plus strong customer service and sales skills.
- Store-based sales roles available in Kumasi and Accra
- Focus on customer service, sales targets, and merchandising
- Minimum SHS Certificate, HND, or Diploma in Marketing, Sales, Business Administration, or related field
- Requires strong communication, grooming, and target-driven attitude
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, customer serviceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Executives evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mainspring Resourcing Ghana and the role in Accra.
- Add concrete examples related to sales, call_center, customer service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ghana Labour Market Information System; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ghana Labour Market Information System
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Executives role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mainspring Resourcing Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Enhance the Company brand image in all customer interactions.
- Provide an extraordinary customer
Experience
- Ensure customers feel welcome and treat all customer information confidentially.
- Serve customers in an enthusiastic, professional, and committed manner.
- Respond to customer requests, questions, and complaints with speed and accuracy.
- Manage customer queues effectively and minimize waiting time.
- Maintain a calm and professional attitude during conflict situations.
- Attend weekly online training and educational sessions for personal development.
- Review customer feedback tools daily and take corrective actions where necessary.
- Maintain professional appearance including proper makeup, clean uniform/dress, and appropriate footwear.
- Aggressively pursue and achieve individual and store sales targets.
- Apply effective sales techniques and implement brand-specific training provided by the company.
- Cross-sell and up-sell products to increase sales value.
- Understand and implement the company’s gifting policy.
- Communicate, understand, and implement lay-by sales procedures effectively.
- Educate customers on brand history, product features, and brand stories learned during training.
- Support and participate in in-store and out-of-store promotions.
- Take proactive steps to achieve personal and store performance targets.
- Offer advice to customers on new products, promotions, and product care.
- Track personal sales performance including units sold.
- Ensure proper merchandising and display of products within the store.
- Check product availability in drawers and restock shelves accordingly.
- Ensure shelves remain fully stocked and presentable at all times.
- Arrange products with labels facing forward.
- Place testers appropriately in front of the corresponding products.
- Follow brand merchandising guidelines and instructions.
- Ensure testers, shelves, and products are clean at all times.
- Maintain the overall cleanliness and appearance of the store.
- Ensure all products remain clean and dust-free.
- Clean product caps, shelves, drawers, and display counters regularly.
- Ensure corners, shelves, and counters remain free of dust.
- Arrange extra products neatly in drawers.
- Understand and follow company credit and administrative procedures.
- Accurately complete required documentation such as daily counts, stock records, and customer information.
- Maintain proper filing and storage of all documentation.
- Ensure accuracy and attention to detail in processing customer transactions.
- Follow up with customers when necessary to maintain relationships and improve sales.
- Keep system passwords secure and confidential.
- Perform any other related duties that may be assigned from time to time
- Minimum of Senior High School Certificate, HND, or Diploma in Marketing, Sales, Business Administration, or a related field.
- Good knowledge of sales and customer service principles.
- Ability to communicate effectively and build relationships with customers.
- Strong product presentation and persuasion skills.
- Good personal grooming and professional appearance.
- Ability to work under pressure and meet sales targets.
- High level of integrity, professionalism, and confidentiality.
- Attention to detail and ability to follow procedures.