Security & Visitor Reception Officer

• S
• Security & Visitor Reception Officer
• Seaserve Ghana Ltd
• Today
• New
• Accra & Tema Region
• Full Time
• Confidential
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• Language Requirement:
• English
• Working Hours:
• Full Time - 8 to 5
• Applicant
• Location:
• Ghana
• Job descriptions &

Requirements

• Role Description
• The Security & Visitor Reception Officer is a full-time, on-site role based in Accra. This role is responsible for monitoring and securing company premises, controlling access to facilities, and ensuring that safety and security protocols are consistently followed.
• The successful candidate will be stationed at the entrance/gate and will be responsible for maintaining security while ensuring that clients, contractors and other visitors receive a professional and welcoming first impression.
• This is not solely a security position. The role requires someone who is confident interacting with people, communicates clearly, is well presented and can professionally receive visitors before directing or accompanying them to the main reception.
• Key Responsiblilities
• Monitor and control access to the company premises.
• Professionally welcome clients, suppliers, contractors and other visitors arriving at the premises.
• Confirm the identity and purpose of visitors before granting access.
• Contact the appropriate employee or main reception to confirm expected visitors where necessary.
• Register visitors and maintain accurate visitor entry and exit records.
• Direct or accompany visitors from the entrance to the main reception or appropriate waiting area.
• Ensure visitors follow the company's security and access procedures.
• Monitor the movement of vehicles, visitors and deliveries entering and leaving the premises.
• Receive delivery personnel and direct them to the appropriate contact or location.
• Prevent unauthorized persons from accessing restricted areas.
• Maintain awareness of activities around the entrance and immediately report suspicious behaviour, security incidents or unusual activity.
• Assist with maintaining order around the entrance, visitor parking and access areas.
• Respond appropriately to security incidents and emergencies in accordance with company procedures.
• Maintain communication with reception, administration and other employees regarding visitors and deliveries.
• Maintain a clean, organised and professional gate/entrance area.
• Provide courteous assistance and basic information to visitors when required.
• Carry out any other reasonable security, access-control or visitor-management duties assigned by management.
• Candidate
• Minimum of
• SHS/WASSCE or equivalent qualification
• .
• Previous
• Shortlisted candidates may be required to provide:
• Valid national identification
• Relevant security or training certificates, where applicable
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Experience

• in security, access control, front-of-house, reception, customer service or a similar position is preferred.
• Good verbal communication skills.
• Must be available and willing to work on weekends and public holidays.
• Ability to communicate professionally and respectfully with different types of visitors.
• Ability to communicate in English, Twi and other Ghanaian languages would be an advantage.
• Must be polite, approachable and customer-service oriented.
• Ability to remain calm and professional when dealing with difficult situations.
• Good personal presentation and grooming.
• Attention to detail, reliable, punctual and disciplined.
• Ability to follow instructions, procedures and security protocols.
• Basic ability to maintain written visitor and security records.
• Previous security training would be an advantage.
• Additional