Travel Ticketing & Fulfilment Specialist
AI summary
ABPO is hiring a full-time Travel Ticketing & Fulfilment Specialist in Accra to manage post-sale travel operations including ticket issuance, PNR confirmation, reissues, cancellations, refunds, and schedule changes. The role supports complex itineraries and trains sales closers on travel fundamentals. Salary is GHS 3,000–4,000/month.
- Owns end-to-end post-sale ticketing and fulfilment process
- Handles reissues, cancellations, refunds, and schedule changes
- Supports complex multi-city, premium cabin, and group bookings
- Trains sales closers on travel fundamentals and ticketing rules
- Salary GHS 3,000–4,000/month, on-site in Accra
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists GHS 3,000-4,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, internship, Travel TicketingThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Travel Ticketing & Fulfilment Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to African Business Process Outsourcing and the role in Accra.
- Add concrete examples related to sales, internship, Travel Ticketing, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Travel Ticketing & Fulfilment Specialist role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research African Business Process Outsourcing before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Location: Accra, on-site
Salary: GHS 3,000-4,000/mo
- GH₵ 3,000 - GH₵ 4,000 / month
- Vacancies
- 1
- Open
- Job Type
- Full-time
- Accra, Greater Accra
- Apply via Email
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- Job Description
- TYPE: Full-time
- ABPO
- is expanding its travel sales operation alongside our international contact-centre business. You'll own everything that happens after the sale - issuing the ticket, getting it right, and keeping it right when the airline changes its mind.
- What you'll do
- Issue tickets and confirm PNRs on approved supplier platforms, including ancillary services.
- Check fare rules, baggage, change and refund conditions, and passenger data before issuance.
- Handle schedule changes, reissues, cancellations, refunds, and supplier exceptions.
- Support closers on complex itineraries - multi-city routes, premium cabins, group and family bookings, and special service requests.
- Train sales closers on travel fundamentals so nothing gets promised that can't be ticketed.
- What you'll bring
- 3+ years in airline reservations, agency ticketing, consolidator operations, or OTA fulfilment.
- Hands-on
Experience
- with at least one booking system - GDS, airline portals, OTA platforms or modern API-based travel tools.
- Real command of fare rules, reissue and refund mechanics, baggage allowances and itinerary servicing.
- Excellent written and spoken English, and accuracy that holds up under time pressure.
- How to apply
- Email your CV to
- [email protected]
- with the subject line
- Ticketing Specialist - Your Name
- . In the body, tell us which system you've issued on and whether you've worked under an IATA-accredited agency.
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- Job Overview
- GH₵ 3,000 - GH₵ 4,000 / month
- Vacancies
- 1
- Open
- Job Type
- Full-time
- Accra, Greater Accra
- Apply via Email
- Want to track your applications, save jobs, and get alerts?
- Create a free account
- About the Employer
- African Business Process Outsourcing
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