Job in Ghana
Coordinator, Enterprise Value Management
RegionNot specifiedCityAccraContractType not specifiedPosted2026-08-27Close dateNot specifiedExperience3 yearsSourceGhana Current Jobs
enterprise value managementcustomer analyticsdata analyticstelecommunicationsAccraMTN Ghanafull timecoordinatorcustomer retentionSQLdrivermotorista
AI summary
MTN Ghana is hiring a Coordinator, Enterprise Value Management in Accra to drive customer growth and retention through advanced analytics, lifecycle insights, and value management initiatives. The role requires a bachelor's degree and at least 3 years of relevant experience in data analytics, customer value management, or a similar field. Applications should be sent to mtnghanarecruitment@mtn.com by 5th September 2026 with reference MTN-EBCVM2612.
- Role based in Accra reporting to Manager, Enterprise Value Management and Analytics
- Focus on customer lifecycle, churn mitigation, and value creation analytics
- Requires bachelor's degree and minimum 3 years relevant experience
- Strong data skills needed in SQL, Python, Power BI/Tableau, and advanced Excel
- Apply by email with reference MTN-EBCVM2612 before 5th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, motorista, Data AnalyticsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Coordinator, Enterprise Value Management evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MTN Ghana and the role in Accra.
- Add concrete examples related to driver, motorista, Data Analytics, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ghana Current Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ghana Current Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Coordinator, Enterprise Value Management role in driver, motorista?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MTN Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- The Enterprise Value Management (EVM) Analyst plays a pivotal role in shaping customer growth and retention strategies by developing a deep understanding of Customer Lifecycle dynamics, usage behaviours, and product adoption patterns across the Enterprise portfolio. Leveraging advanced analytics and customer insights, the role identifies value creation opportunities, drives proactive churn mitigation initiatives, and optimizes Customer Lifetime Value.
- Dynamic and highly competitive telecommunication & ICT industry
- Evolving technology era
- Multi regulated environment
- Environmental, social and governance prioritized
- Regionalization structure implication
- Multinational environment – Technology Group best practices
- Continuous Infrastructural expansion
- Performance driven environment
- Diverse cultural environment
- Partnerships
- Support customer value management initiatives through analysis of customer behaviour, revenue trends, and lifecycle performance.
- Provide insights to enhance campaign effectiveness, customer retention, product adoption, and business growth.
- Track market developments, competitor activities, and commercial performance to support informed decision-making.
- Analyse large and complex datasets to identify trends, behavioural drivers, and opportunities related to customer engagement, retention, and churn reduction.
- Transform complex data into actionable insights that drive customer value, retention, and commercial performance.
- Produce and enhance dashboards, reports, and scorecards to track key EVM metrics and business outcomes.
- Execute customer value management initiatives that drive subscriber growth, customer engagement, retention, and revenue performance.
- Support the management of customer segmentation, loyalty programmes, and targeted campaigns to enhance customer
Experience
- and advocacy.
- • Analyse campaign outcomes and customer behaviour to identify opportunities for increased product adoption, transaction growth, and cross-selling.
- Qualification Required &
- • Minimum of 3 years’ relevant
- in a similar role
- • Strong working knowledge of data tools (SQL, Python, BI tools) and EVM platforms
- Technical Competencies of:
- • Knowledge in customer value management
- • Knowledge and
- in data analytics & reporting/visualization tools (Power BI, Tableau, etc)
- • Knowledge and
- in data analytic tools (SQL, Python, SAS)
- • Data mining and modelling
- • Data visualization and reporting
- • Advance excel with excellent modelling skills.
- • In depth knowledge of the market and industry
- • Understanding of technology and services
- • Knowledge of standard office practices and procedures
- • Strong knowledge in Management of Customers
- • Cloud and digital services
- Must live the MTN Values of
- • Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
- Must exhibit the MTN Vital Behaviors of
- • Complete Candor, Complete Accountability, Active Collaboration & Get it done.
- Location:
- Accra
- How To Apply For The Job
- Qualified applicants should indicate Vacancy Ref no: MTN-EBCVM2612 as the email subject and ensure that CVs are saved in applicants’ names. Applications without the subject and CVs saved in their names will automatically be disqualified.
- Interested and qualified applicants should send their Curriculum Vitae by 5th September 2026to:
- mtnghanarecruitment@mtn.com
- Values are the core of MTN's Culture, our five values called "Live Yéllo" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).
- Closing Date:
- 05 September, 2026
- Only shortlisted applicants will be contacted.
Education
• Minimum of bachelor’s degree in computer science, Information systems, computer/electrical/telecommunications engineering, statistics, marketing or related degree.
Source and provenanceSource: Ghana Current Jobs. Last checked: 2026-08-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.