Job in Ghana
Customer Service Advisor
RegionGreater AccraCityAccraContractFull TimePosted2026-08-26Close dateNot specifiedExperienceNot specifiedSourceJobberman Ghana
customer service advisorcustomer supportaccraghanafull timeoffice basedphone supportemail supportchat supportentry levelcall_centertechnology
AI summary
Tap Growth ai is hiring a Customer Service Advisor to join their team in Accra, Ghana. The role involves handling customer inquiries via phone, email, and chat, troubleshooting issues, and building strong customer relationships. The position is full-time, office-based, and requires proven customer service experience and strong communication skills.
- Full-time office-based role in Accra, Ghana
- Handle customer inquiries via phone, email, and chat
- Proven customer service experience required
- Strong verbal and written communication skills needed
- Proficiency in customer service software and tools required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in call_center, technology, Customer Service AdvisorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Advisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tap Growth ai and the role in Accra.
- Add concrete examples related to call_center, technology, Customer Service Advisor, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Advisor role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tap Growth ai before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- T
- Customer Service Advisor
- Tap Growth ai
- Customer Service & Support
- 2 weeks ago
- Accra & Tema Region
- Full Time
- Confidential
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- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Ghana
- Job descriptions &
Requirements
- 🌟 We're Hiring: Customer Service Advisor! 🌟
- We are seeking a dedicated and customer-oriented Customer Service Advisor to join our team in Accra, Ghana. The ideal candidate will possess exceptional communication skills and a passion for helping customers resolve their inquiries efficiently and effectively.
- 📍
- Location:
- Accra, Ghana
- ⏰ Work Mode:
- Work from Office
- 💼 Role:
- Customer Service Advisor
- What You'll Do:
- 🎯 Provide prompt and accurate responses to customer inquiries via phone, email, and chat
- 📊 Maintain knowledge of products and services to offer informed assistance
- 🤝 Build strong relationships with customers through active listening and empathy
- 🔧 Troubleshoot issues and guide customers through solutions
- 📈 Document interactions and follow up on unresolved cases
- 🛠️ Collaborate with team members to enhance service quality
- What We're Looking For:
- ✅ Proven
Experience
- in customer service or related field
- ✅ Strong verbal and written communication skills
- ✅ Ability to handle stressful situations calmly and professionally
- ✅ Excellent problem-solving abilities
- ✅ Proficiency in using customer service software and tools
- Ready to make an impact? 🚀 Apply now and let’s grow together!
- <
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Source and provenanceSource: Jobberman Ghana. Last checked: 2026-09-23.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.