Engine Field Service Technician - Level II
AI summary
Cummins Africa Middle East is hiring an Engine Field Service Technician - Level II to support Services, Maintenance and Diagnostics for its Distribution Business Unit at Tarkwa Mine, Ghana. The role involves field diagnostics, repairs, preventive maintenance, and customer service on Cummins engines and related systems. Candidates need a technical qualification and 2–4 years of diesel engine or heavy equipment experience.
- Field service role based at Tarkwa Mine, Ghana
- Focus on Cummins engine diagnostics, repairs and maintenance
- Requires 2–4 years diesel/heavy equipment experience
- Full-time role, 8 to 5 working hours
- Entry-level experience level but requires technical qualification
AI job guide
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AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Engine Field Service Technician - Level II evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tarkwa Mine and the role in Not specified.
- Add concrete examples related to driver, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Engine Field Service Technician - Level II role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tarkwa Mine before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
C
Engine Field Service Technician - Level Ii
Cummins Africa Middle East
Creative & Design
Today
New
Takoradi & Western Region
Full Time
Confidential
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Experience
Level:
Entry level
Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location: Ghana
Job descriptions &
by engaging customers professionally, responding promptly to their needs, and building trust through reliable service delivery.
Ensure first-time fix success by utilizing specialized diagnostic tools, following Cummins repair procedures, and preparing the correct parts and equipment before work begins.
Support equipment reliability through preventive maintenance by performing scheduled inspections and servicing activities that reduce unplanned breakdowns and extend asset life.
Contribute to effective problem resolution by recognizing when technical issues require escalation and collaborating with senior technicians and supervisors to achieve the best customer outcome.
Maintain accurate service documentation by completing service reports, timesheets, warranty claims, and quality records, ensuring compliance and supporting operational excellence.
Identify additional customer service opportunities by recognizing maintenance, repair, or replacement needs that improve equipment performance and strengthen customer relationships.
Promote a safe and professional work environment by adhering to all Health, Safety, and Environmental
with mining, construction, power generation, and heavy-duty equipment applications, and develop a customer-focused mindset to deliver professional field service support in demanding environments.
Education/
Vocational Diploma, National Certificate, HND, or equivalent qualification in Mechanical Engineering Technology, Motor Vehicle Mechanics, Diesel Engineering, or a related technical field.
Minimum 2–4 years of
in diesel engine maintenance, field service, workshop repairs, or heavy equipment maintenance.
Strong knowledge of diesel engine systems, including fuel, air, lubrication, cooling, electrical, and electronic control systems.
Ability to independently diagnose, troubleshoot, maintain, and repair diesel engines and related equipment.
Demonstrated commitment to HSE standards, safe work practices, professional customer service, and possession of a valid driver's license.
This position may require licensing for compliance with export controls or sanctions regulations.
Job
Service
Organization
Cummins Inc.
Role Category
On-site with Flexibility
Job Type: Technician
ReqID
2432230
Relocation Package
No
100% On-Site
No
<
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Requirements
- We are looking for a talented
- Engine Field Service Technician
- to join our team specializing in
- Services, Maintenance and Diagnostics
- for our
- Distribution
- Business Unit
- in
- Tarkwa Mine, Ghana.
- In this role, you will make an impact in the following ways
- :
- Deliver rapid and accurate engine diagnostics and repairs by identifying faults efficiently and completing less complex repairs at customer sites, helping maximize equipment uptime and productivity.
- Provide an exceptional customer
- while maintaining service vehicles, tools, and equipment in excellent working condition.
- To be successful in this role you will need the following:
- Master Cummins Diagnostics and Troubleshooting: Become highly proficient in using INSITE, QuickServe Online, service manuals, and diagnostic procedures to accurately identify faults and perform repairs on Cummins engines and related systems.
- Build Strong Technical Repair Skills: Develop the ability to independently perform intermediate-level engine repairs, maintenance, component replacement, disassembly/assembly, and progressive damage assessments while knowing when to escalate complex issues to senior experts.
- Prioritize Safety, Quality, and Efficiency: Consistently complete maintenance and repair work safely, correctly, and within standard repair times, minimizing customer downtime and ensuring equipment is returned to reliable operating condition.
- Maintain Excellent Documentation and Communication: Produce accurate service reports, work orders, warranty documentation, and troubleshooting records, while clearly explaining findings, repair recommendations, and service opportunities to customers and supervisors.
- Understand Heavy Equipment and Customer Environments: Gain