Job in Ghana
Engineer, Networks Field Service
RegionNorthernCityTamaleContractType not specifiedPosted2026-08-27Close dateNot specifiedExperience3 yearsSourceGhana Current Jobs
network engineerfield servicetelecomGPONTamaleMTN Ghanafull timeengineerGSMnetwork operationssalesinternship
AI summary
MTN Ghana is hiring a Networks Field Service Engineer based in Tamale to maintain network standards across the Northern and BABE regions. The role involves supervising field operations, managing GPON infrastructure, coordinating with managed service providers, and ensuring network KPIs and SLAs are met. Candidates need a Bachelor’s degree in Telecom or Electrical/Electronic Engineering and at least 3 years of GSM telecom field experience.
- Field service engineering role focused on GPON, radio, transmission and power networks
- Based in Tamale covering Northern and BABE regions
- Requires Bachelor’s degree in Telecom or Electrical/Electronic Engineering
- Minimum 3 years hands-on GSM telecom field experience required
- Involves vendor/Managed Service Provider coordination and KPI tracking
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, network engineerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in TamaleThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Engineer, Networks Field Service evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MTN Ghana and the role in Tamale.
- Add concrete examples related to sales, internship, network engineer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ghana Current Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ghana Current Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Engineer, Networks Field Service role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Tamale under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MTN Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
- Position:
- Engineer, Networks Field Service
- Level:
- MTN Level 2
- Division:
- Network Group
- Department:
- Network Operations
- Location:
- Tamale
- Reports to:
- Manager, Networks Field Service (Northern)
- Job
Summary
- Technology and Platform business
- Multi-regulation and multifaceted stakeholder management
- Public Listed Organization
- Environmental, Social and Governance prioritized
- Innovation Driven Industry
- Global technology trends and advancements
- Global & MTN Group approved IT Standards and Practices
- Diverse cultural environment
- Regionalization structure implication
- Performance driven environment
- Agile way of working
- Day-to-day supervision and coordination of all regional technical operations and maintenance activities in the region with the Managed Service Provider to ensure all network SLAs/ KPIs, customer KPIs/SLAs, due dates and specifications are strictly adhered to.
- Act as MTN operational SPOC for all GPON field related challenges
- Liaising with the central change management team to ensure that all network changes within the region are effectively managed.
- Serve as the MTN resource to be part of all network acceptance tests of all nodes and services.
- Assist Sales team in identifying and closing opportunities from a technical perspective.
- Provide input for OPEX and CAPEX budget for the region.
- Implement procedures, processes and systems to track and monitor network service quality and customer-service standards within the region.
- Meet regularly and on an ad hoc basis with Managed Service Provider to discuss and track performance or technical and customer issues
- Ensure all network spares inventory are in place and appropriately stocked per managed service contract SLA
- Perform spot checks to ensure compliance by Managed service provider to all HSSE ideals within the region
- Produce reports to evaluate/benchmark regional performance in accordance with Network Regional Coordination guidelines.
- Ensure network radio KPIs are achieved and tracked daily
- Ratify KPI exclusions claimed by Vendors with the central team
- Develop and execute a preventive maintenance program for all parts of the network within the region.
- Monitor and track performance of agency/managed service resource on the field
- Drive field fault rate reduction to ensure sustainability of the GPON field infrastructure
- Mitigate network outages, track and ensure prompt resolution of outages to guarantee GPON network high availability.
- Conduct preventive maintenance activities to ensure the GPON infrastructure value is maintained
- Vet and approve network field deployment changes and document such on the division’s file server.
- Coordinate with cross domain functions (field, planning, CPG, IT, Commercial, 3rd Party vendors, etc) to ensure GPON ODN is delivered per plan and acceptable standard.
- Lead the GPON incident handlers and schedulers in FBB complaint handling, fault assignment, follow ups and customer updates to ensure graceful closure of all incidents.
- Ensure zero end customer repeat failures
- Escalate challenges to the appropriate internal/external stakeholders to speed up problem resolution if need be
- Any other roles as assigned by the line manager in relation to the job role
Experience
- Minimum of 3 years’ hands on
- 3 years’ field proven work
- in the GSM Telecommunications industry with
- in radio, GPON, transmission and power networks
- • At least 1 year
- in IP Technology
- Knowledge
- • Adequate Knowledge in Telecommunication fundamentals
- • Adequate knowledge in network system technologies like GPON, fiber transmission, microwave, IP networks, etc
- • Adequate knowledge of optical principles and its operations
- • Adequate knowledge in networking and IP device setup
- • Sound GPON field network troubleshooting skills
- • Adequate knowledge of environmental, health, and safety policies and practices
- • Ability to manage customer expectations
- • Ability to produce accurate and detailed work plan
- • Ability to communicate technical information to non-technical people
- • Ability to use GIS tools and interpret GIS outputs and drawings
- Must live the MTN Values of
- • Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS
- Must exhibit the MTN Vital Behaviors of
- • Complete Candor, Complete Accountability, Active Collaboration & Get it done.
- Location:
- Tamale
- How To Apply For The Job
- Qualified applicants should indicate Vacancy Ref no:
- MTN-NWGEFS2616
- as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.
- Interested and qualified applicants should send their Curriculum Vitae to:
- mtnghanarecruitment@mtn.com
- Closing Date:
- 05 September, 2026
- Only shortlisted applicants will be contacted.
Education
- Minimum of a Bachelor’s degree in Telecom Engineering, Electrical and Electronic Engineering or related field
Source and provenanceSource: Ghana Current Jobs. Last checked: 2026-08-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.