Engineer, Networks Field Service
AI job insight
MTN Ghana is hiring a Networks Field Service Engineer based in Tamale to maintain network standards across the Northern and BABE regions. The role involves supervising field operations, managing GPON infrastructure, coordinating with managed service providers, and ensuring network KPIs and SLAs are met. Candidates should apply via email with CVs saved in their own name.
- Field service network role covering Northern and BABE regions
- Requires coordination with Managed Service Provider and cross-domain teams
- Focus on GPON infrastructure, fault reduction, and preventive maintenance
Similar jobs
More roles you may want to review before you leave.AI summary
MTN Ghana is hiring a Networks Field Service Engineer based in Tamale to maintain network standards across the Northern and BABE regions. The role involves supervising field operations, managing GPON infrastructure, coordinating with managed service providers, and ensuring network KPIs and SLAs are met. Candidates should apply via email with CVs saved in their own name.
- Field service network role covering Northern and BABE regions
- Requires coordination with Managed Service Provider and cross-domain teams
- Focus on GPON infrastructure, fault reduction, and preventive maintenance
- Reports to Manager, Networks Field Service (Northern)
- Apply via email with CV saved in applicant's name
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Salary negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in TamaleThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Engineer, Networks Field Service evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MTN Ghana and the role in Tamale.
- Add concrete examples related to sales, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Engineer, Networks Field Service role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Tamale under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MTN Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Salary negotiable
Vacancies
1
26 Aug 2026
Job Type: Full-time
Tamale, Northern
Apply via Email
Want to track your applications, save jobs, and get alerts?
Create a free account
Want faster job alerts?
Join our Telegram or WhatsApp channel for fresh Ghana jobs, urgent openings, and National Service updates the moment they land.
Join Telegram
Join WhatsApp
Job Description
- VACANCY REF. NUMBER – MTN-NWGEFS2616
- CVs SHOULD BE SAVED IN THE APPLICANT’S NAME
- Position: Engineer, Networks Field Service
- Level:
- MTN Level 2
- Division:
- Network Group
- Department:
- Network Operations
- Tamale
- Reports to:
- Manager, Networks Field Service (Northern)
- Job
Summary
Maintain MTN’s network at the highest standards within the Northern and BABE regions through effective coordination and supervision of all internal and external regional technical field resources, and to ensure customer satisfaction for all the network services provided by MTN.
Job Context
Technology and Platform business
Multi-regulation and multifaceted stakeholder management
Public Listed Organization
Environmental, Social and Governance prioritized
Innovation-driven industry
Global technology trends and advancements
Global & MTN Group approved IT Standards and Practices
Diverse cultural environment
Regionalization structure implication
Performance-driven environment
Agile way of working
Job Role
Day-to-day supervision and coordination of all regional technical operations and maintenance activities in the region with the Managed Service Provider to ensure all network SLAs/ KPIs, customer KPIs/SLAs, due dates and specifications are strictly adhered to.
Act as MTN operational SPOC for all GPON field-related challenges
Liaise with the central change management team to ensure that all network changes within the region are effectively managed.
Serve as the MTN resource to be part of all network acceptance tests of all nodes and services.
Assist the Sales team in identifying and closing opportunities from a technical perspective.
Provide input for OPEX and CAPEX budget for the region.
Implement procedures, processes and systems to track and monitor network service quality and customer-service standards within the region.
Meet regularly and on an ad hoc basis with Managed Service Provider to discuss and track performance or technical and customer issues
Ensure all network spares inventory is in place and appropriately stocked per managed service contract SLA
Perform spot checks to ensure compliance by the Managed Service Provider to all HSSE ideals within the region
Produce reports to evaluate/benchmark regional performance in accordance with Network Regional Coordination guidelines.
Ensure network radio KPIs are achieved and tracked daily
Ratify KPI exclusions claimed by Vendors with the central team
Develop and execute a preventive maintenance program for all parts of the network within the region.
Monitor and track the performance of agency/managed service resources in the field
Drive field fault rate reduction to ensure sustainability of the GPON field infrastructure
Mitigate network outages, track and ensure prompt resolution of outages to guarantee GPON network high availability.
Conduct preventive maintenance activities to ensure the GPON infrastructure value is maintained
Vet and approve network field deployment changes and document such on the division’s file server.
Coordinate with cross-domain functions (field, planning, CPG, IT, Commercial, 3rd Party vendors, etc) to ensure GPON ODN is delivered per plan and acceptable standard.
Lead the GPON incident handlers and schedulers in FBB complaint handling, fault assignment, follow-ups, and customer updates to ensure graceful closure of all incidents.
Ensure zero end customer repeat failures
Escalate challenges to the appropriate internal/external stakeholders to speed up problem resolution if need be
Any other roles as assigned by the line manager in relation to the job role
Education
Minimum of a Bachelor’s degree in Telecom Engineering, Electrical and Electronic Engineering or related field
Minimum of 3 years’ hands-on experience; 3 years’ field-proven work
Experience
in the GSM Telecommunications industry with
in radio, GPON, transmission and power networks
At least 1 year of
in IP Technology
Knowledge
Adequate Knowledge in Telecommunication fundamentals
Adequate knowledge in network system technologies like GPON, fiber transmission, microwave, IP networks, etc
Adequate knowledge of optical principles and their operations
Adequate knowledge in networking and IP device setup
Sound GPON field network troubleshooting skills
Adequate knowledge of environmental, health, and safety policies and practices
Ability to manage customer expectations
Ability to produce accurate and detailed work plans
Ability to communicate technical information to non-technical people
Ability to use GIS tools and interpret GIS outputs and drawings
Must live the MTN Values of
Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS
Must exhibit the MTN Vital Behaviors of
Complete Candor, Complete Accountability, Active Collaboration & Get it done.
How to Apply
Qualified applicants should indicate
Vacancy Ref no:
MTN-NWGEFS2616
as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.
Interested and qualified applicants should send their Curriculum Vitae by
28th August 2026
to:
[email protected]
Only shortlisted applicants will be contacted
.
Skills
Networking
Telecommunication Engineering
Network Security
Network Infrastructure
Field Service Engineering
Similar Jobs
View all →
Electrician Journeyman - Lead (Tier 3) - Accra
Fluor Corporation
Full-time
Accra, Greater Accra
Salary negotiable
Posted 1 month ago
Utilities Manager - Appolonia City, Ghana
Tatu City
Full-time
Oyibi, Greater Accra
Salary negotiable
Posted 1 month ago
Field Service Engineer
IQVIA
Full-time
Accra, Greater Accra
Salary negotiable
Posted 1 month ago
Field Engineering Program - Generator Specialist
FieldCore
Full-time
Ghana
Salary negotiable
Posted 1 month ago
Job Overview
Salary negotiable
Vacancies
1
26 Aug 2026
Job Type: Full-time
Tamale, Northern
Apply via Email
Want to track your applications, save jobs, and get alerts?
Create a free account
About the Employer
MTN Ghana
View Company Profile
Apply via Email