ICT Assistant (Internship)
AI summary
UNDP Ghana is hiring an ICT Assistant intern in Accra to support first-level user support, ICT inventory management, asset tagging, onboarding/offboarding checklists, and digital collaboration tools. The role is unpaid except for a UNDP stipend, and applications must be submitted through the official UNDP Oracle Cloud careers portal.
- Internship with UNDP Ghana ICT Unit in Accra
- Supports service desk, inventory, and Microsoft 365 tools
- Stipend provided under UNDP internship policy
- Apply via UNDP Oracle Cloud careers portal
AI job guide
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AI salary guide
Source salary availableThe source lists Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest ICT Assistant (Internship) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to United Nations (UN) and the role in Accra.
- Add concrete examples related to security, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this ICT Assistant (Internship) role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research United Nations (UN) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Negotiable
- Vacancies
- 1
- Open
- Job Type
- Internship
- Accra, Greater Accra
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- Job Description
Job Purpose
and Organizational Context
The ICT Unit of the UNDP Ghana Country Office provides technology, connectivity, digital collaboration and end-user support services that enable effective programme delivery and business operations. The unit supports computers, printers, mobile devices, network connectivity, Microsoft 365 collaboration tools, conferencing facilities, ICT asset management, cybersecurity awareness and routine troubleshooting for staff and project personnel.
The ICT Assistant Intern will support the unit in strengthening first-level user support, maintaining accurate ICT inventory records, assisting with the implementation of the Inventory Management System, preparing documentation, and supporting secure and efficient use of digital tools across the office.
Duties and
Responsibilities
Under the direct supervision of the ICT Associate, and under the overall guidance of the Operations Manager, the intern will support the following areas:
ICT service desk and end-user support: provide first-level support to staff and users on laptops, desktops, printers, mobile devices, Microsoft 365, Teams/Zoom, email and other collaboration tools; log, track, escalate and follow up on ICT support requests.
ICT asset, inventory and digital systems support: support implementation of the Inventory Management System by validating asset records, tagging ICT equipment, updating custodian assignments, preparing asset acknowledgement forms and reconciling physical ICT assets with system records; assist with user account support, onboarding/offboarding checklists, and shared drive access requests.
Support network/connectivity checks, meeting room ICT readiness, cybersecurity awareness activities, documentation, user guides, and other ICT, operations and digital transformation activities as assigned.
Internship Conditions
UNDP will not pay interns a salary but will provide a stipend in accordance with UNDP internship policy; all other expenses are borne by the intern or sponsoring institution.
Interns are responsible for obtaining necessary visas, arranging travel, and providing proof of health insurance enrolment and a medical certificate of good health before the internship begins.
Interns are not staff members and may not represent UNDP in any official capacity.
How to Apply
Apply through UNDP's official Oracle Cloud careers portal.
Skills
Inventory Management
Customer Support
First-level Troubleshooting
Microsoft 365
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Job Overview
Negotiable
Vacancies
1
Open
Job Type
Internship
Accra, Greater Accra
Apply on Company Site
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About the Employer
United Nations (UN)
International Affairs / Development
· 501-1000 employees
The United Nations in Ghana is the country-level presence of the UN system, working with the Government of Ghana and partners to advance the Sustainable Development Goals and national development priorities. Its work spans coordinated programmes and partnerships in areas such as poverty reduction, health, education, climate resilience, livelihoods, governance, peace and security. For job seekers, roles may sit within the Resident Coordinator’s Office or across the wider UN Country Team and its agencies operating in Ghana.
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