IT Field Service / Field Support Engineer
AI summary
An on-site IT Field Service / Field Support Engineer role in Accra & Tema Region, Ghana, focused on hardware installation, system configuration, networking, asset tracking, and end-user support and training. The position is full-time, entry-level with 2 years’ experience, and offers GHS 2,500 per month. Candidates with a strong IT foundation but limited field experience may be considered and trained.
- On-site technical support role covering Accra & Tema Region
- Full-time position, 8 to 5 working hours
- Salary of GHS 2,500 per month
- Entry-level role requiring 2 years’ experience and a degree
- Training available for candidates with limited field experience
- Focus on hardware installation, networking, and end-user training
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists GHS 2,500 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Field Service / Field Support Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Confidential and the role in Accra.
- Add concrete examples related to driver, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Field Service / Field Support Engineer role in driver, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Confidential before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
IT Field Service / Field Support Engineer
HAPPY Program
Engineering & Technology
Today
Easy apply
New
Accra & Tema Region
Full Time
IT & Telecoms
Confidential
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Job summary
We are seeking an IT Field Service / Field Support Engineer to provide on-site technical support, hardware installation, system configuration, troubleshooting, and end-user assistance. The ideal candidate should have a background in IT support, field engineering, networking, or a related technical area. Candidates with the right technical foundation but limited field
Experience
- may be considered and trained.
- Min Qualification:
- Degree
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Accra & Tema Region, Ghana
- Job descriptions &
- but a strong IT background and willingness to learn will be considered and trained.
- Key Competencies:
- Hardware Installation & Configuration
- IT Troubleshooting
- Basic Networking
- Device & Peripheral Support
- Asset Tracking
- Technical Documentation
- End-User Training
- Customer Service
- Problem-Solving
- Attention to Detail
- Location
- : Accra
- Salary
- : GHS 2,500 per month
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- Do not make any payment without confirming with the Jobberman Customer Support Team.
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- Report Job
Requirements
- Key
- Background in Information Technology, IT Support, Field Engineering, Networking, or a related technical field.
- Practical knowledge of computer hardware and peripherals.
- Basic networking and troubleshooting skills.
- Familiarity with Windows and mobile operating systems.
- Ability to install software, drivers, and configure devices.
- Good problem-solving and troubleshooting abilities.
- Strong attention to detail, particularly when documenting equipment and technical information.
- Good communication and interpersonal skills.
- Ability to work on-site and travel to different client locations when required.
- Candidates with limited
Responsibilities
- Hardware Installation & Troubleshooting
- Unbox, assemble, mount, and configure IT equipment and peripherals.
- Install and configure output devices, scanning equipment, and power backup systems.
- Install and configure device drivers.
- Configure ports and connected devices.
- Troubleshoot communication and connectivity issues between hardware and systems.
- System Configuration & Networking
- Configure and support Windows, Android, and Mac/iOS devices.
- Deploy required applications and system configurations.
- Apply basic security settings to prevent unauthorized access or tampering.
- Connect devices to backend infrastructure using:
- Wi-Fi
- Ethernet
- Mobile data
- Asset Tracking & Documentation
- Accurately document installed equipment and technical information.
- Record and map hardware identifiers, network addresses, and site IDs.
- Maintain accurate compliance and asset-tracking records.
- Ensure all installation and support activities are properly documented.
- End-User Support & Training
- Provide on-site technical support to users.
- Explain technical processes and system usage in simple, non-technical language.
- Train end users on the correct operation of installed systems.
- Handle user concerns professionally and minimize disruption to operations.
- Maintain a professional relationship with clients and on-site personnel.