Junior Engineer
AI summary
EFT Corporation is hiring a Junior Engineer in Ghana to implement, support, and maintain payment applications and switch systems. The role involves operational support, monitoring, documentation, and cross-functional collaboration with banks and telecom partners. Candidates need a bachelor's degree in Computer Science, IT, or Software Engineering and around one year of experience.
- Active full-time role in Accra & Tema Region, Ghana
- Focus on payment systems support including Postilion and HSM administration
- Requires bachelor's degree in Computer Science, IT, or Software Engineering
- Entry-level position requiring about 1 year of experience
- Involves incident management, patching, monitoring, and documentation
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Junior Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to EFT Corporation and the role in Accra.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Junior Engineer role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research EFT Corporation before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- E
- Junior Engineer (ghana)
- EFT Corporation
- Engineering & Technology
- Today
- New
- Accra & Tema Region
- Full Time
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Ghana
- Job descriptions &
- in IT environment and/or internships or co-operative learning programs.
- Proficiency in using Structured Query Language and designing crystal reports.
- Strong analytical and problem-solving mindset.
- Ability to thrive in high-pressure situations.
- Excellent communication skills and a customer-first approach.
- with tools like Postilion, Jira, or other monitoring platforms is a plus.
- Bonus if you're certified in SQL, Project Management, or love diving into infrastructure challenges.
- <
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
Company Description
At EFT Corporation, we don’t just enable payments, we empower possibilities. With over 26 years of experience, we’re Africa’s leading payment solutions provider, working with over 100 financial institutions to deliver cutting-edge technology that drives financial inclusion and transforms lives. Operating in dynamic markets across Africa and beyond, our team of 200+ experts spans Mauritius, Ghana, Kenya, South Africa, Zambia, Zimbabwe, and India. We’re on a mission to shape the future of payments across the continent through innovation, collaboration, and a shared vision of progress.
Role Description
As a Graduate Trainee Engineer (Ghana) you will be responsible for effectively implementing, supporting, and maintaining Payment Applications while ensuring high availability of payment service solutions is multi-faceted and essential for the seamless operation of financial transactions.
Operational Support:
Enhance the overall availability of Postilion systems.
Manage and implement the correct patches following the appropriate patch management.
Respond to, resolve, and close tickets related to maintenance tasks, change management, and routine activities.
Apply Postilion, operating system, and database patches according to the scheduled system patch management policy.
Perform proactive and effective monitoring switch ecosystems.
Conduct standby activities as required.
Complete timesheets and other required records to facilitate effective billing and costing.
Administer transaction switches in a PCI compliant environment.
Administer the Hardware Security Module (HSM), such as Futurex or Thales.
Respond to and resolve incidents and problems promptly as well as trying to prevent recurring incidents.
Log and track issues received through various channels in the primary task management tool, such as Jira.
Escalate project issues to senior engineers in a timely manner.
Ensure appropriate monitoring levels are established and actively monitored.
Identify and execute proactive projects to enhance overall team performance.
Monitoring:
Serve as the primary point of contact for phone calls and emails from company customers.
Generate and distribute daily, weekly, and monthly reports.
Maintain a high level of customer service for all support queries and adhere to all service management principles.
Monitor the infrastructure network and user application systems, escalating identified faults to the appropriate teams for resolution.
Documentation:
Ensure system documentation remains current and up to date, reflecting all changes according to company standards and baselines.
Revise operational run books for each system as necessary.
Abide by and adhere to all organizational information security policies.
Generate all project documentation in compliance with information security policies.
Furnish comprehensive documentation for new applications and products.
Promptly record changes with the appropriate level of detail in alignment with the company's change policy and procedures.
General cross functional tasks:
Collaborate with external partners, including banks and telecommunications organizations, to proactively drive incident resolution and minimize repair time.
Identify and implement innovative improvements to current processes and workflows.
Ability to perform tasks outside of normal business hours as and when needed.
Qualifications
Bachelor of Science in Computer Sciences, Information Technology (IT), or Software Engineering or related field from a recognized university.
Certifications such as VCP6, MCSE: Server Infrastructure, Microsoft.
Certified Solutions Associate (MCSA), CompTIA A+, CompTIA Network + and Cisco Certified Network Associate (CCNA). Two or more of the following is advantageous.
Have at least 1-2 years’