Lead Caller (National Service Personnel)
AI job insight
Student Connect Ghana, a UK higher education consultancy, is hiring a Lead Caller (National Service Personnel) in Accra. The role involves outbound calling to qualify leads, schedule sales appointments, handle social media enquiries, and meet daily call targets. Pay is slightly above the NSS allowance, capped at GHS 1,000.
- Full-time role based in East Legon/UPSA/Ogbojo (Accra & Tema Region)
- Target of 80–150 calls per day with 30–45% connect rate
- Salary slightly above NSS allowance, capped at GHS 1,000
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Student Connect Ghana, a UK higher education consultancy, is hiring a Lead Caller (National Service Personnel) in Accra. The role involves outbound calling to qualify leads, schedule sales appointments, handle social media enquiries, and meet daily call targets. Pay is slightly above the NSS allowance, capped at GHS 1,000.
- Full-time role based in East Legon/UPSA/Ogbojo (Accra & Tema Region)
- Target of 80–150 calls per day with 30–45% connect rate
- Salary slightly above NSS allowance, capped at GHS 1,000
- Requires a BSc degree and strong communication skills
- Minimum 1 year experience; entry-level role
- Working hours 8am to 5pm, English-speaking
- Open to Ghana-based National Service Personnel applicants only
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists A little above the NSS salary, capped at GHS 1,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Lead Caller (National Service Personnel) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Student Connect Ghana and the role in Accra.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Lead Caller (National Service Personnel) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Student Connect Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Lead Caller (National Service Personnel)
Student Connect Ghana
Customer Service & Support
Today
Easy apply
New
Accra & Tema Region
Full Time
Education
Confidential
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Job summary
A Lead Caller is responsible for contacting potential customers, generating and qualifying leads, and scheduling appointments for the sales team. The role involves making outbound calls, responding to customer inquiries, following up with prospects, and building positive relationships with potential clients. The Lead Caller maintains accurate records of calls and customer information, meets daily and monthly calling targets, and works closely with the sales and marketing teams to support business growth and achieve sales objectives. Strong communication, persuasion, customer service, and organizational skills are essential for success in this role.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Qualifications
- Bold/Excellent Communication Skills
- BSc Degree Holder
- Willingness to learn
- Adaptability to change
- Excel or Google Sheets competence for pipeline reporting
Key Accountabilities
Customer Service and Social media enquiry attendance
Calls per caller per day: 80–150
Connect rate: 30–45%
Qualified leads per caller per day: 3–6
Appointment show rate: above 60%
Lead-to-application conversion: 10–25%
Response to social media comments and enquiries
Years of experience:
1 year (minimum)
Location: East Legon/UPSA/Ogbojo environs
Salary: A little above the NSS Salary capped at GHS1000
About Student Connect Ghana
We are a UK higher education consultancy registered with the UK Companies House specialising in supporting international students to achieve their academic aspirations at all levels of study. Student Connect was set up in 2010 with an intention of assisting international students access world class UK higher education by connecting them to the right courses and university of their choice.
Over the years, we built a wealth of experience in supporting over 2000 international students secure places in some of the leading UK universities. Our extensive experience in UK education spans over ten years with a combined work experience of our staff for over 30 years. We partner and network with official & authorised representatives of UK Universities, including Russell Group Universities, and take a genuine interest in not only a student’s academic journey but their welfare too. We are passionate about international education as we appreciate how education can truly transform lives. Our business ethos consistently attracted many university partnerships and also prospective students to our service. This enabled us to expand globally and currently we have 5 Branch offices in Bangladesh, India and Nigeria.
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