Order Desk And Customer Service Officer
AI summary
Normet Group is hiring an Order Desk and Customer Service Officer in the Accra & Tema Region, Ghana. The role involves handling customer enquiries, generating quotations and sales orders, managing order backlogs, and coordinating with warehouse, logistics, and sales teams. It is a full-time position requiring English proficiency.
- Full-time role based in Accra & Tema Region, Ghana
- Involves order processing, quotations, and customer service coordination
- Requires English language proficiency
- Opportunity to work with a global technology company in mining and construction
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Order Desk And Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Normet Group and the role in Accra.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Order Desk And Customer Service Officer role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Normet Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
N
Order Desk And Customer Service Officer
Normet Group
1 week ago
New
Accra & Tema Region
Full Time
Confidential
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Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Handle enquiries, generate quotations, pro-form invoices, sales order and customer claims.
In charge of open quotations and order backlog management.
Follow up and track and all open quotations in CRM /Excel.
Process orders by converting approved quotes into sales orders in ERP
Coordinate with warehouse, logistics and sales to facilitate deliveries.
Responsible for order expediting & feedback to customer.
Liaise between Global Parts team - NIL and West Africa dealers on all enquiries and quotations.
Come and share your courage to shine with us!
Visit our career website for more information.
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