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Relationship Manager, Small Business

Fidelity Bank Eastern Region, Ghana Job descriptions & requirements Full Time Posted 2026-09-18
RegionCentral RegionCityNot specifiedContractFull TimePosted2026-09-18Close dateNot specifiedExperience3 yearsSourceJobberman GhanaSalaryAttractiveAddressDistrict Post Office, Assin Fosu, GH
relationship managerSME bankingbusiness developmentEastern RegionAssin Fosufull timefinancemid levelsalescommercial lendingsalescall_center
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AI summary

Fidelity Bank is hiring a results-driven Relationship Manager, Small Business to manage and grow relationships with SME clients in the Eastern Region. The role involves providing tailored financial solutions, identifying business opportunities, and ensuring high customer satisfaction. Requires a degree, 3-5 years of SME banking experience, and strong sales and relationship management skills.

  • Full-time role based in Assin Fosu, Eastern Region
  • Requires 3-5 years of SME banking or commercial lending experience
  • Attractive salary offered
  • Strong sales track record and financial statement analysis skills required
  • Compliance and KYC responsibilities included

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists Attractive. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Relationship Manager, Small Business evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Fidelity Bank and the role in Not specified.
  • Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • Jobberman Ghana
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Relationship Manager, Small Business role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Fidelity Bank before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

F

Relationship Manager, Small Business

Fidelity Bank

Customer Service & Support

Today

Easy apply

New

Rest of Ghana (Eastern Region)

Full Time

Banking, Finance & Insurance

Confidential

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Job summary

We are seeking a results-driven Relationship Manager, Small Business to manage and grow relationships with small and medium-sized business clients. The successful candidate will be responsible for understanding clients’ business needs, providing tailored financial solutions, identifying new business opportunities, and ensuring high levels of customer satisfaction. The role requires strong relationship management, sales, business development, and financial analysis skills.

Min Qualification:

Degree

Experience

Level:

Mid level

Length:

3 years

Language Requirement:

English

Working Hours:

Full Time - 8 to 5

Applicant

Location: Eastern Region, Ghana

Job descriptions &

Required

Minimum 1st degree

Knowledge and

of Banking/Financial services, preferably in the SME space

3-5 years'

in SME Banking, Business Banking, Commercial lending, sales and relationship management.

Ability to understanding and interpret financial statements

Proven track record in sales

Knowledge on SME customer relationship management

Good credit risk assessment skills

Strong interpersonal and communication skills

Strong time management and self-organization skills

Excellent presentation skills

Understanding of economic trends

Sound knowledge of bank products

Sound knowledge of banking practices and theories

Strong supervisory skills

Location: District Post Office, Assin Fosu, GH

Salary: : Attracrive

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Requirements

Responsibilities

  • Risk and Compliance
  • Ensure prompt and adequate compliance responses to Sanctions and AML/CFT
  • Enquiries sent in by Compliance department
  • Take part in all annual mandatory refresher training organized by Compliance
  • Report all suspicious or fraudulent activities to Compliance or via whistle-blowing
  • Toll free line.
  • Ensure all accounts opened are KYC compliant or appropriate
  • Escalations have been followed.
  • Knowledge, Skills &
Source and provenanceSource: Jobberman Ghana. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.