Senior Customer Portfolio Manager
AI job insight
GE Vernova is hiring a Senior Customer Portfolio Manager in Ghana to own customer relationships and manage Long-Term Service Agreements and services contracts. The role covers full contract lifecycle management, P&L responsibility, profitability monitoring, outage support, and cross-functional coordination with engineering, field service, and sales teams. Relocation assistance is provided.
- Owns full LTSA and services contract lifecycle with P&L responsibility
- Requires 10+ years in power generation services or power plant operations
- Relocation assistance provided
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GE Vernova is hiring a Senior Customer Portfolio Manager in Ghana to own customer relationships and manage Long-Term Service Agreements and services contracts. The role covers full contract lifecycle management, P&L responsibility, profitability monitoring, outage support, and cross-functional coordination with engineering, field service, and sales teams. Relocation assistance is provided.
- Owns full LTSA and services contract lifecycle with P&L responsibility
- Requires 10+ years in power generation services or power plant operations
- Relocation assistance provided
- Primary customer contact at operational and contractual level
- Coordinates engineering, field service, parts supply, and outage teams
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists GHS 3,250 - 4,000 (estimated range, no salary published). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in GhanaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Customer Portfolio Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to GE Vernova and the role in Ghana.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Customer Portfolio Manager role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ghana under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research GE Vernova before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The role includes ownership of the customer relationship & ability to meet internal GE Vernova objectives. Additional
Responsibilities
include, but are not limited to the following:
Key Responsibilities
- Manage the full cycle of Long-Term Service Agreements (LTSA) and services contracts.
- Manage P&L responsibility for assigned contracts.
- Monitor contract profitability, cost control, and revenue recognition while developing and implementing strategies to improve contract margins.
- Identify opportunities for additional services, upgrades, or scope extensions.
- Coordinate with engineering, field service, parts supply, and outage management teams to ensure successful delivery of services.
- Monitor performance indicators such as covered units availability, reliability, and heat rate.
- Act as the primary point of contact for the customer at operational and contractual level.
- Support customer in planned, unplanned, and forced unit outages. Build strong partnerships within the value chain organization, which will be extremely important to deliver high quality services.
- Maintain unit operating history & parts life history on commercially available software.
- Maintain record of parts (by model & serial number) currently installed in each unit Develop sales plan for each Customer.
- Order/track/validate billing for major/minor maintenance parts and services requested by the customer cost or financial data collection and reconciliation.
- Interface with Sales, commercial and Risk teams for new customer opportunities.
- Provide information and support sales regarding the latest advancements in conversion, modification, & upgrade opportunities to owner & as well as other up selling opportunities.
- Develop and maintain an understanding of power plant or machine-driven industries.
- Required Qualifications
- Bachelor’s or master’s degree in mechanical engineering, Electrical Engineering, Controls Engineering or Power Engineering from an accredited university/college.
- Minimum 10 years of
Experience
in power generation services or power plant operations.
Knowledge of gas turbines, steam turbines, generators and power plant systems with a minimum
of 5 years
Strong contractual, commercial, and negotiation skills.
Minimum 3 years of
in project management
Fluent in spoken/written English
Desired Characteristics
9E Gas Turbine, GE Steam Turbine and Balance of Plant (BOP) knowledge.
Familiarity with long-term parts and services contracts.
Sales
with direct customer interface.
Graduate of Contractual Services Leadership Program or similar experience.
High-level communication & organizational skills.
Proficiency with computer tools.
Strong business / financial skills.
Strong interpersonal skills.
Technically savvy while having strong business acumen and ability to drive overall solutions/rigor to meet customer needs.
Additional Information
Relocation Assistance Provided:
Yes
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