Senior Manager, Home Planning & Design

MTN Ghana Full Time Posted 2026-11-12

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MTN is seeking a Senior Manager to lead strategic planning, architecture and design for its Home network in Ghana. The role covers technology roadmaps, capacity planning, infrastructure investment, procurement support and network compliance.

Lead Home network strategy, architecture and technology roadmaps
Manage traffic forecasting, capacity planning and infrastructure modelling
Oversee CAPEX and OPEX planning for Home technology

Source JobWeb Ghana Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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RegionNot specifiedCityNot specifiedContractFull TimePosted2026-11-12Close dateNot specifiedExperienceNot specifiedSourceJobWeb Ghana

senior managertelecommunicationsnetwork planningnetwork architecturehome networkcapacity planningtechnology strategycall_centerinternshippart_timeentregadorNetwork planning manager

AI summary

Lead Home network strategy, architecture and technology roadmaps
Manage traffic forecasting, capacity planning and infrastructure modelling
Oversee CAPEX and OPEX planning for Home technology
Support procurement, vendor assessments and technical designs

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in call_center, internship, part_timeThe tags and summary point to skills connected with this role.
RequiredAvailability to work in GhanaThe vacancy is associated with this location.
UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

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Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
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Place your strongest Senior Manager, Home Planning & Design evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to MTN and the role in Ghana.
Add concrete examples related to call_center, internship, part_time, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from JobWeb Ghana; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.
Prepare a polite question about pay, benefits and contract terms for later interview stages.

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JobWeb Ghana
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

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Interview preparation

What experience makes you a strong fit for this Senior Manager, Home Planning & Design role in call_center, internship?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Ghana under the listed contract or schedule?

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Review the source and research MTN before the interview.

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Original source description

Lead the strategic planning, architecture and design of MTN Ghana’s Home network, translating business growth and customer requirements into scalable, resilient and cost-efficient technology solutions that optimize investment, network performance and customer experience. It is responsible for developing, implementing and enabling the technology roadmap, ensuring the availability of the capabilities, platforms, and systems required to support the Home business growth, enhance and meet customer needs and experience.
Develop and execute the Home Network technology strategy and evolution roadmap to meet current and future business requirements.
Design and govern Home network architecture, ensuring alignment with commercial objectives, customer experience expectations, regulatory requirements, and MTN Group technology standards.
Lead network capacity planning through traffic forecasting and infrastructure modelling to support growth, scalability, and optimal network performance.
Oversee end-to-end Home Network infrastructure planning and capacity management for all Home delivery technologies (wired and wireless), including auxiliary and dependent platforms, to ensure efficient resource utilization and service reliability.
Define technology roadmaps and validate network architectures and designs in line with emerging technologies, industry trends, and network maturity objectives.
Plan and manage Home Technology CAPEX and OPEX investments, ensuring alignment with business priorities and shareholder value creation.
Develop and continuously implement structures that provide cost efficiencies in network design and planning.
Lead the Home Technology input into all Home procurement requirements including RFPs, RFQs, RFAs and all other procurement related activities.
Provide strategic business intelligence, reporting, and insights to support investment decisions, technology direction, commercial strategy, and customer experience improvement initiatives.
Ensure ongoing compliance with regulatory, governance, and technical standards across the Home Network environment.
Lead technical evaluations, vendor assessments, and supplier engagements in collaboration with Procurement and MTN Group Technology to support sourcing and contracting decisions.
Develop technical scopes, solution designs, and business requirements to support procurement, project delivery, and network expansion initiatives.
Govern project implementation and acceptance processes to ensure delivery aligns with approved network designs, standards, and business requirements.
Build and maintain strong relationships with internal stakeholders, technology partners, vendors, regulators, and industry participants to drive successful business outcomes.
Provide expert technical guidance and support to operational teams in resolving network performance, capacity, and service delivery challenges.
Drive the development of customer premises technologies and solutions, including Smart Home, IoT, remote management, and other innovative connectivity services.
Collaborate with network and device manufacturers to define and implement device strategies that optimize compatibility, performance, and customer experience.
Identify and leverage emerging technologies, including Artificial Intelligence (AI), to enhance network efficiency, operational effectiveness, and business value creation.
Collaborate with Commercial, Customer care, IT and Digital stakeholders to plan, develop and enhance the Home digital strategy across all the journeys from Lead to acquisition to maintenance.
Collaborate with IT and Digital stakeholders to plan the charging, billing and Value-added service requirements for the Home business in line with capacity and traffic projections.
Translate the commercial and customer digital and app requirements into technology standards for IT and Digital stakeholders to execute.
Track delivery of agreed digital solutions with all stakeholders.
Reduce contact-center dependency through channel digitization to drive better satisfaction and long-term engagement
Drive the end-to-end self-service assurance for identified journeys across operational excellence
Ensure capabilities defined are adhered to.
Evolving Digital Telecommunication business and business models.
Multiregulated environment.
Increasing demand for digital experiences and data-driven decisions to keep up with customers.
A shift from share of market to share of life.
Evolving business models and partnership management.
Brand Reputation
Increasing traditional and non-traditional competitors complimented by growing price wars.
Bachelor’s degree in Electrical Engineering or Telecommunications Engineering
MSC, MBA or relevant postgraduate qualification an added advantage
Project
Minimum 8 years experience in Telecommunication management, broadband technologies and customer experience management including:
5 years or more management experience in the Technology/ Telecommunications industry.
Proven experience in Broadband/FTTH rollout, IT/Digital transformation, Network evolution or Technology transformation.
Demonstrated ability to align technology delivery with commercial performance goals and strong vendor/partner management
Experience in Financial budget planning and expenditure control and contract negotiations
Network Planning and Design
Broadband & Network Technology
Smart Home Technology & IoT Ecosystem Knowledge
Technology Innovation & Emerging Trends
Vendor & Technology Partner Management
Business planning experience
Operational Technology Management
Vendor Performance Management
Strong competence in AI to create value
Telecommunication Business Savvy
Computer & Information Technology appreciation
Financial acumen
Market awareness and research
Resource efficiency
Manages self and be a collaborator, good conflict management, takes and manages accountability
Customer Centric Skills – Customer Centricity (Internal and External)
Energy and Drive – Innovative, takes initiative, result oriented and develops self consistently
Interpersonal Skills – Leadership, customer centricity, collaborative and coaches and develops direct reports
Personal Skills – Trustworthy, integrity and ethical in dealings
Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
Organizational Positioning Skills – Good written and verbal communication, Ability to communicate complex technical concepts to diverse audiences, executive presentation skills
Strategic Skills – Global thinker, Analytical thinking, and Problem-solving abilities, Systems thinking
Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Anywhere/Anytime work/ Ability to manage self/Personal accountability.

Source and provenanceSource: JobWeb Ghana. Last checked: 2026-11-13.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

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