Admissions Counselor/ Tele-Sales Representative
AI job insight
Astria Tech is hiring an Admissions Counselor/Tele-Sales Representative in Ghana to convert leads into enrolled students through phone, WhatsApp, and email outreach. The role involves guiding applicants through admissions, processing applications, and following up on enrollment fees. Full-time position requiring 1–2 years of telesales, call center, or customer service experience.
- Full-time role based in Ghana with remote-friendly setup
- Requires 1–2 years of telesales, call center, or customer service experience
- Bachelor's degree preferred but not mandatory
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Astria Tech is hiring an Admissions Counselor/Tele-Sales Representative in Ghana to convert leads into enrolled students through phone, WhatsApp, and email outreach. The role involves guiding applicants through admissions, processing applications, and following up on enrollment fees. Full-time position requiring 1–2 years of telesales, call center, or customer service experience.
- Full-time role based in Ghana with remote-friendly setup
- Requires 1–2 years of telesales, call center, or customer service experience
- Bachelor's degree preferred but not mandatory
- Uses CRM tools like Zoho or Salesforce and WhatsApp outreach
- Focus on lead conversion, enrollment fees, and student counseling
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in GhanaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Admissions Counselor/ Tele-Sales Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Astria Tech and the role in Ghana.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Admissions Counselor/ Tele-Sales Representative role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ghana under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Astria Tech before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Admissions Counselor/ Tele-Sales Representative
Astria Tech
Sales
Today
Easy apply
New
Ghana
Full Time
Education
Confidential
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Job summary
The Admissions Counselor converts leads into students by engaging applicants, guiding them through admissions, and securing application and enrollment fees. The primary objective is to drive enrollments and revenue through proactive communication and relationship management.
Min Qualification:
Degree
&
Experience
Level:
Entry level
Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location: Ghana
Job descriptions &
Bachelor’s degree in Business, Communications, Marketing, Education, or related field (
(required)
Previous
in admissions or educational services is a plus
Skills & Competencies
Strong verbal communication skills with the ability to handle objections and build rapport over the phone
Customer-first attitude with a supportive and solution-oriented approach
Proficient in using CRM tools (e.g., Zoho, Salesforce) and communication platforms (WhatsApp, ManyChat)
Ability to manage and prioritize multiple leads and follow-ups efficiently
Highly organized, goal-driven, and attentive to detail
Other Attributes
Comfortable working in a remote and fast-paced environment
Able to work flexible hours to support students across different time zones
Strong ethical standards and respect for student data privacy
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Requirements
Core
Responsibilities
- Prospective Student Engagement
- Conduct daily outreach to prospective students via phone, WhatsApp, and email to introduce programs and encourage applications.
- Provide clear and compelling information about academic offerings, financial requirements, and enrollment timelines.
- Respond promptly and professionally to all inquiries, maintaining a supportive and solution-oriented approach.
- Application Processing
- Assist applicants in completing required forms and submitting documentation.
- Review application submissions for completeness and flag any missing or unclear information.
- Evaluate initial eligibility criteria and communicate next steps to applicants.
- Counseling & Support
- Provide personalized support throughout the admissions journey, addressing individual concerns and guiding applicants step-by-step.
- Clarify academic program structures, enrollment fees, deadlines, and expectations.
- Fee & Deposit Collection
- Clearly explain payment procedures for enrollment fees and enrollment deposits.
- Follow up consistently to ensure timely payments.
- Coordinate with the Finance Team to verify payment completion and report any delays or payment-related issues.
- Follow-Up & Relationship Management
- Maintain regular, proactive communication with each assigned lead through structured follow-ups.
- Build trust and engagement by offering helpful, responsive, and transparent guidance.
- Use nurturing techniques to improve lead retention and conversion rates.
- Data Entry & Reporting
- Accurately record all student interactions, application status updates, and payment confirmations in the CRM system.
- Submit regular reports on lead progress, payment status, and successful enrollments to the Admissions Team Lead.
- Qualifications & Skills
Preferred Qualifications
- but not mandatory)
- Minimum 1–2 years of telesales, call center, or customer service