Call Centre Representative
AI job insight
Amasha Partners is hiring a Call Centre Representative in Accra to manage inbound and outbound calls, resolve customer issues, and build lasting client relationships. The role is full-time, Monday to Friday, and welcomes fresh graduates with a diploma or degree. Interested candidates should email their CV to the provided address using the job title as the subject.
- Full-time role based in Accra, Greater Accra
- Fresh graduates with diploma or degree are welcome
- Manage inbound and outbound calls and resolve customer issues
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Amasha Partners is hiring a Call Centre Representative in Accra to manage inbound and outbound calls, resolve customer issues, and build lasting client relationships. The role is full-time, Monday to Friday, and welcomes fresh graduates with a diploma or degree. Interested candidates should email their CV to the provided address using the job title as the subject.
- Full-time role based in Accra, Greater Accra
- Fresh graduates with diploma or degree are welcome
- Manage inbound and outbound calls and resolve customer issues
- Apply by emailing CV to the provided address
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Call Centre Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Amasha Partners and the role in Accra.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Call Centre Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Amasha Partners before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Negotiable
Vacancies
1
30 Sep 2026
Job Type: Full-time
Accra, Greater Accra
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Job Description
- Work Schedule: 8:00 AM – 5:00 PM(monday to friday only)
- About the Role
- We are looking for a
- Call Center Representative
- that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Key Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Skills
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
What We Offer
Opportunity to work closely with the team leadership.
A dynamic, supportive, and growth-oriented work environment.
Become part of a dynamic team where your contributions are valued, your ideas are heard, and your growth is supported. We offer not just a job, but a career path with opportunities to learn, grow, and work alongside industry leaders.
Qualifications-Diploma or Degree
Fresh graduates are welcome to apply.
What's on Offer?
Opportunities for career growth & development
Role involving team management opportunities
Flexible working options.
Interested candidates should submit their
CV/RESUME
to
[email protected]
or bring your
CV/RESUME
in person to our office complex at- Trade Fair, La, Accra, Ghana(directly opposite trade fair).
Kindly use the job position-
(Call Centre Representative) as the subject.
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Job Overview
Negotiable
Vacancies
1
30 Sep 2026
Job Type: Full-time
Accra, Greater Accra
Apply via Email
Want to track your applications, save jobs, and get alerts?
Create a free account
About the Employer
Amasha Partners
Business Services
View Company Profile
Apply via Email