Coordinator, Enterprise Value Management
AI summary
MTN Ghana is hiring a Coordinator, Enterprise Value Management in Accra to drive customer growth and retention through advanced analytics, churn mitigation, and customer lifecycle optimization. The role requires a bachelor's degree in a relevant field, at least 3 years of experience, and strong data skills including SQL, Python, Power BI, and Tableau. Qualified applicants should quote Vacancy Ref no: MTN-EBCVM2612 when applying.
- Full-time role at MTN Ghana in Accra, Greater Accra
- Requires bachelor's degree and minimum 3 years' relevant experience
- Strong data analytics skills required: SQL, Python, Power BI, Tableau
- Focus on customer value management, retention, and churn reduction
- Apply via email quoting Vacancy Ref no: MTN-EBCVM2612
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Coordinator, Enterprise Value Management evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MTN Ghana and the role in Accra.
- Add concrete examples related to driver, sales, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobHub Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- JobHub Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Coordinator, Enterprise Value Management role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MTN Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Negotiable
- Vacancies
- 1
- 04 Sep 2026
- Job Type
- Full-time
- Accra, Greater Accra
- Apply via Email
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- Job Description
- Vacancy Ref. Number:
- MTN-EBCVM2612
- Position:
- Coordinator, Enterprise Value Management
- MTN Level:
- L2
- Function:
- Enterprise Business
- Department:
- Enterprise Products and Marketing
- Accra
- Reports to:
- Manager, Enterprise Value Management and Analytics
- Job Summary
- The Enterprise Value Management (EVM) Analyst plays a pivotal role in shaping customer growth and retention strategies by developing a deep understanding of customer lifecycle dynamics, usage behaviours, and product adoption patterns across the Enterprise portfolio.
- Leveraging advanced analytics and customer insights, the role identifies value creation opportunities, drives proactive churn mitigation initiatives, and optimizes Customer Lifetime Value.
- Job Context
- Dynamic and highly competitive telecommunication and ICT industry.
- Evolving technology era.
- Multi regulated environment.
- Environmental, social and governance prioritized.
- Regionalization structure implication.
- Multinational environment and Technology Group best practices.
- Continuous infrastructural expansion.
- Performance driven environment.
- Diverse cultural environment.
- Partnerships.
- Job Role
- Enterprise Value Management and Commercial Strategy
- Support customer value management initiatives through analysis of customer behaviour, revenue trends, and lifecycle performance.
- Provide insights to enhance campaign effectiveness, customer retention, product adoption, and business growth.
- Track market developments, competitor activities, and commercial performance to support informed decision-making.
- Reporting and Performance Management
- Analyse large and complex datasets to identify trends, behavioural drivers, and opportunities related to customer engagement, retention, and churn reduction.
- Transform complex data into actionable insights that drive customer value, retention, and commercial performance.
- Produce and enhance dashboards, reports, and scorecards to track key EVM metrics and business outcomes.
- Customer Lifecycle & Value Growth
- Execute customer value management initiatives that drive subscriber growth, customer engagement, retention, and revenue performance.
- Support the management of customer segmentation, loyalty programmes, and targeted campaigns to enhance customer
Experience
and advocacy.
Analyse campaign outcomes and customer behaviour to identify opportunities for increased product adoption, transaction growth, and cross-selling.
in a similar role.
Strong working knowledge of data tools such as SQL, Python, BI tools and EVM platforms.
Technical Competencies
Knowledge in customer value management.
Knowledge and
in data analytics and reporting/visualization tools such as Power BI and Tableau.
Knowledge and
in data analytic tools such as SQL, Python and SAS.
Data mining and modelling.
Data visualization and reporting.
Advanced Excel with excellent modelling skills.
In-depth knowledge of the market and industry.
Understanding of technology and services.
Knowledge of standard office practices and procedures.
Strong knowledge in management of customers.
Cloud and digital services.
Values and Behaviours
Must live the MTN Values of:
Lead with Care.
Collaborate with Agility.
Serve with Respect.
Can Do with Integrity.
Act with Inclusion.
Must exhibit the MTN Vital Behaviors of:
Complete Candor.
Complete Accountability.
Active Collaboration.
Get it done.
How to Apply
Qualified applicants should indicate Vacancy Ref no:
MTN-EBCVM2612
as the email subject and ensure that CVs are saved in applicants' names. Applications without the subject and CVs saved in their names will automatically be disqualified.
Interested and qualified applicants should send their Curriculum Vitae to
[email protected]
.
Values are the core of MTN's culture, and the five values called Live Yello unite and inspire each person to make an impact that matters in the world. Applicants should answer: Which of the five Live Yello values resonates most with you and why? Limit: 250 words.
Only shortlisted applicants will be contacted.
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Job Overview
Negotiable
Vacancies
1
04 Sep 2026
Job Type
Full-time
Accra, Greater Accra
Apply via Email
Want to track your applications, save jobs, and get alerts?
Create a free account
About the Employer
MTN Ghana
Telecommunications
· 1000+ employees
MTN Ghana (legal name Scancom PLC) is a major telecommunications operator in Ghana, providing mobile voice, data, broadband/fibre, enterprise solutions and mobile financial services under the MTN brand. Headquartered in Accra and listed on the Ghana Stock Exchange, the company is part of MTN Group and plays a significant role in Ghana’s digital connectivity and financial inclusion ecosystem. Job seekers may find opportunities across network engineering, technology, customer experience, sales, product, finance, corporate services and digital platforms.
View Company Profile
Apply via Email
Education
- Minimum of bachelor's degree in computer science, information systems, computer/electrical/telecommunications engineering, statistics, marketing or related degree.
- Minimum of 3 years' relevant