Customer Service Manager & Communications Relations
AI job insight
Mid-level role managing customer service, communications, marketing, and stakeholder relations for an awards scheme. Based in the Accra & Tema Region on a full-time schedule (8 to 5), with responsibilities spanning digital communication, research, and partnership building.
- Full-time, on-site role based in Accra & Tema Region, working 8 to 5
- Requires a Bachelor's degree and at least 3 years' experience
- Combines customer service, marketing, research, and partnership duties
Similar jobs
More roles you may want to review before you leave.AI summary
Mid-level role managing customer service, communications, marketing, and stakeholder relations for an awards scheme. Based in the Accra & Tema Region on a full-time schedule (8 to 5), with responsibilities spanning digital communication, research, and partnership building.
- Full-time, on-site role based in Accra & Tema Region, working 8 to 5
- Requires a Bachelor's degree and at least 3 years' experience
- Combines customer service, marketing, research, and partnership duties
- Salary and confidential employer details listed as Confidential
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Manager & Communications Relations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to The Business Executive and the role in Accra.
- Add concrete examples related to call_center, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Manager & Communications Relations role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research The Business Executive before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Manager & Communications Relation
The Business Executive
Customer Service & Support
Today
Easy apply
New
Accra & Tema Region
Full Time
Entertainment, Events & Sport
Confidential
Share link
Share on WhatsApp
Share on LinkedIn
Share on Facebook
Share on Twitter
Share via SMS
Job summary
The Customer Service & Communications Manager manages communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. They play a key role in marketing, content development, and research that support the award scheme’s visibility and credibility.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Key Responsibilities
- Customer Service
- Handle inquiries from participants, partners, and the public.
- Manage digital communication (emails, calls, and social media).
- Build and maintain relationships with award nominees and honorees.
- Marketing & Good Communication Skills
- Develop and execute marketing campaigns for award programs.
- Create compelling written and visual content for online platforms.
- Support branding, media partnerships, and press releases.
- Manage website updates, newsletters, and event promotions.
- Research (National & International)
- Conduct background research on potential honorees, organizations, and industry trends.
- Support international collaboration, bilateral partnerships, and chamber/association building.
- Draft communication materials, speeches, and official correspondences.
- Association & Chamber Building
- Support the creation and coordination of professional networks, associations, or chambers linked to the award initiative.
- Engage with embassies, trade bodies, and corporate institutions.
- Develop partnership proposals and maintain stakeholder databases.
Requirements
Bachelor’s degree in Communication, Marketing, Public Relations, International Relations, or related field.
Excellent writing, editing, and presentation skills.
Strong research and analytical skills.
Experience in event coordination or stakeholder relations is an asset.
Familiarity with social media management and digital marketing tools.
Ability to work independently and manage multiple priorities.
Diplomatic and culturally sensitive communication style.
NB
: Foreign Candidates encouraged
Location: : Accra
Salary: : Attractive
About The Business Executive
The Business Executive magazine, the leading specialised publication, covers the economy, business, finance, investment, diplomacy, tourism and socio-economic development issues in Ghana, West Africa and the rest of Africa in particular, and similar sectors and affairs in the world in general.
Published every month since 2011, every edition of the magazine carries interesting, in-depth, analytical and comprehensive articles on the above-mentioned sectors and topics. The widely-patronised magazine is printed in full colour on glossy art paper to ensure the excellent, impressive layout and design presentation which guarantees its long shelf life.
It is due to its quality reader-friendly editorial and visual content that both hard copy and online editions (See: www.thebusinessexecutive.net ) of the magazine are widely read by senior public officials, corporate executives, entrepreneurs, professionals, portfolio investors, economists, businesspersons, financial analysts, academics, diplomats and representatives of international financial institutions.
The magazine is circulated and read in the West African sub-region, especially through the publisher’s unique collaborations with the Federation of West African Chambers of Commerce and Industry (FEWACCI), the Business Council for Africa (BCA) and industry and other continental professional associations. Our presence in Nigeria is strongest after Ghana.
Log In and Apply
Important safety tips
Do not make any payment without confirming with the Jobberman Customer Support Team.
If you think this advert is not genuine, please report it via the Report Job link below.
Report Job