Job in Ghana
Head Of Client Coverage Ghana And West Africa
RegionNot specifiedCityNot specifiedContractType not specifiedPosted2026-08-26Close dateNot specifiedExperienceNot specifiedSourceJobberman Ghana
head of client coveragecommercial bankingrelationship managementghanawest africasenior leadershipCIBbusiness developmentregional strategybankingsalesentregador
AI summary
Senior commercial banking leadership role responsible for driving CIB client coverage strategy, new business growth, and relationship management across Ghana and West Africa. The position covers strategy execution, customer experience, people leadership, risk management, and regional expansion into semi and non-presence markets.
- Senior executive role covering Ghana and West Africa CIB client coverage
- Responsible for driving new business growth and commercial performance
- Focus on building relationships with CEOs and public sector officials
- Includes regional strategy development and expansion into new markets
- Covers people leadership, risk management, and compliance oversight
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head Of Client Coverage Ghana And West Africa evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Absa Bank Ghana and the role in Not specified.
- Add concrete examples related to sales, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobberman Ghana
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head Of Client Coverage Ghana And West Africa role in sales, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Absa Bank Ghana before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Key Accountabilities
- Accountability: Drive Business Performance
- Drive new business growth in line with the Bank’s commercial growth aspirations
- Build and maintain mutually beneficial relationships with key CIB clients i.e. CEOs of big corporates, and key public sector officials in the country and region.
- Drive sales performance at a country and regional level to enable realization of the desired commercial and customer shape
- Actively monitor country and regional performance against the scorecard, identify root causes of non-performance and develop and implement remediation plans with relevant stakeholders across the value chain.
- Accountability: Strategy Development and Execution
- Develop a Country and Regional CIB Coverage strategy
- Accountable for the execution of the bank’s in-country and regional Coverage strategy
- Collaborate with pan Africa Sector and Product Heads to ensure strategies are aligned across west Africa.
- Accountability: Customer
Experience
- Develop and implements strategies to enhance and broaden customer value proposition, service, delivery, and client engagement in line with the overall product strategies
- Accountable for driving and monitoring in-country and regional Coverage customer
- standards, remediating service failures and identifying lead indicators of service issues and collaborate Segment, Sector and Product Heads to develop corrective actions to proactively remediate issues to uphold a high level of customer experience.
- Accountability: People and Culture
- Lead and drive the colleague agenda
- Builds and sustain a culture that aligns to CIB’s aspirational colleague
- to deliver the target customer
- Accountable for cascading the CIB strategy to coverage teams.
- Accountable for strategic workforce planning, balancing short and long-terms strategic sourcing
- requirements.
- Embedment of key strategic systems such as salesforce, MyMI. Scorecard etc.
- Accountability: Maintain healthy Risk profile & Control
- Identify and take accountability for the assigned principal risks relevant to the area in terms of the Absa Bank Ghana Operational Risk Management Framework and ensure that adequate controls are in place within the role’s area of responsibility.
- Monitor all business risk activities (including business assurance and operational risk management) within the remit of this operating environment through obtaining feedback and providing guidance for tactical plans to ensure compliance to Group standards.
- Drive a culture of proactive compliance and risk management within the executive team and the function.
- Review the risk management and compliance practices of this function as a whole and highlight areas that require improvement to leaders in the team. Ensure that they understand their responsibility for risk ownership.
- Accountable for ensuring an optimal and compliant control environment within CIB in that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of CIB.
- Ensure that CIB coverage colleagues possess the required capabilities (infrastructure, people, process and culture) to comply with relevant regulations & governance.
- Accountability: Regional business growth
- Develop the west Africa regional strategy in alignment with CIB ambitions
- Develop better understanding of the identified new countries and work closely with sovereign risk teams to align on credit appetite
- Absa brand positioning in non-presence markets
- Build and maintain mutually beneficial relationships with key CIB clients i.e. CEOs of big corporates, high profile and key public sector officials in the rest of region
- Identify growth opportunities in priority sectors in semi and non-presence markets
- Create clear deliverables and budgets for selected non-presence markets
- Identify and Originate deals in semi and non-presence markets
- Lead and co-ordinate across sectors, product, and credit to solution and execute semi and non-presence, markets in West Africa
- Lead, coordinate and grow the regional corporate portfolio across the region and Africa
- Role/Person specification
- Required
- Advanced/Master’s degree in Finance/Business Administration s or a relevant qualification
- 10 years’
- in the Financial Services sector which must include proven
- 5 years’
- of senior management level in financial services
- 5 years’ Corporate and Investment Banking
- 5 years in a Regional Corporate Coverage role
- Professional Certification / relevant accreditation or equivalent (ACIB, CFA, CIMA etc.)
- managing diverse teams
- of operating in a changing environment
- Combination of risk awareness and commercial savvy
- Relevant senior business leadership
- Product expertise and client acquisition
- is essential.
- Competencies
- Entrepreneurial and commercial thinking
- Adapting and responding to change
- Coping with pressures and setbacks
- Formulating strategies and concepts
- Deciding and initiating action
- Delivering results and meeting customer expectations
- Leading and supervising
- Working with people
Requirements
to ensure that CIB Coverage is appropriately resourced to meet demand, compliance, and customer
Education
- And
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Knowledge and Skills
- Strategic thinker
- Strong Leadership ability
- Effective communication skills
Source and provenanceSource: Jobberman Ghana. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.