IT Infrastructure Services Officer
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JPCann Associates Limited is seeking a full-time, on-site IT Infrastructure Services Officer in Accra to maintain and support its IT environment. The successful candidate will oversee servers, networks, systems, user support, maintenance, backups, documentation, and IT policy improvements.
- Full-time, on-site role in Accra
- Working hours are 8 to 5
- Supports servers, networks, systems, and internal users
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JPCann Associates Limited is seeking a full-time, on-site IT Infrastructure Services Officer in Accra to maintain and support its IT environment. The successful candidate will oversee servers, networks, systems, user support, maintenance, backups, documentation, and IT policy improvements.
- Full-time, on-site role in Accra
- Working hours are 8 to 5
- Supports servers, networks, systems, and internal users
- Requires hands-on network administration and troubleshooting experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AccraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Infrastructure Services Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to JPCANN Associates Limited and the role in Accra.
- Add concrete examples related to security, internship, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Ghana; avoid sending documents to unofficial contacts or copied links.
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Source and safety check
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- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this IT Infrastructure Services Officer role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Accra under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research JPCANN Associates Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
J
It Infrastructure Services Officer
JPCANN ASSOCIATES LIMITED
Today
New
Accra & Tema Region
Full Time
Confidential
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Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Company Description
JPCann Associates Limited is a Ghanaian management consultancy firm providing specialized services in Governance, Risk and Compliance (GRC), business advisory, and corporate governance to private and public sector institutions in Ghana, across Africa, and beyond. The firm supports clients with enterprise risk management, development finance, organizational development, and training and capacity building. JPCann Associates Limited also delivers business process outsourcing, ISO management systems implementation, and internal audit and controls. Additional expertise includes SME development, rural and microfinance, business planning and entrepreneurship development, accountancy, and financial management services, offering clients comprehensive solutions for sustainable growth.
Role Description
The IT Infrastructure Services Officer is a full-time, on-site role based in Accra, responsible for maintaining and supporting the organization’s IT infrastructure. The role involves monitoring and managing servers, networks, and systems to ensure stable, secure, and efficient operations. The officer will provide technical support to internal users, diagnose and resolve hardware, software, and connectivity issues, and escalate complex problems when necessary. Daily tasks include performing routine system and network maintenance, applying updates and patches, managing user accounts and permissions, and ensuring data backup and recovery procedures are in place. The role also requires documentation of configurations and procedures, contributing to IT policies, and collaborating with other teams to support ongoing projects and improvements.
Qualifications
- Strong Information Technology background with practical experience in IT infrastructure and services.
- Proficiency in Troubleshooting and Technical Support to diagnose, resolve, and document user and system issues.
- Hands-on experience in Network Administration, including configuration, monitoring, and securing network devices and services.
- Skills in System Administration for managing servers, operating systems, user accounts, backups, and security controls.
- Knowledge of cybersecurity best practices, data protection, and access control methodologies.
- Familiarity with cloud services, virtualization, and enterprise productivity tools is an advantage.
- Relevant degree or diploma in Information Technology, Computer Science, or a related field; professional certifications (e.g., CompTIA Network+, Microsoft, Cisco) are beneficial.
- Ability to work on-site in Accra, prioritize multiple tasks, communicate clearly with technical and non-technical stakeholders, and collaborate effectively within a team.
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